Better ImpactBetter Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Chicago, Illinois
Excellent
IT & Communication · Evanston, Illinois
Excellent
IT & Communication · Naperville, Illinois
Excellent
IT & Communication · Chicago, Illinois
Excellent
Showing 334 reviews with 5 stars · Clear filters
Bret H.
User-friendly interface; On-site trainings and tips are very helpful. This program makes my life so much easier and more organized.
Response from Better ImpactJun 25, 2025
Thank you, Bret! We’re thrilled to hear that the user-friendly interface and training resources are making your work easier and more organized. That’s exactly what we aim to do!
Ashleigh S.
it make it easy when I'm doing my admin work and I'm reviewing my volunteer hours
Response from Better ImpactJun 25, 2025
Thank you, Ashleigh! We're happy to hear that Better Impact is making your admin work easier. That’s exactly what we love to hear!
Kiri
I think it's a great system to use, it makes things easy for my job and also for those using it. My only take is wish things were a bit easier to find and he language used is a bit difficult
Response from Better ImpactJun 25, 2025
Thank you, Kiri! We're glad to hear the system is making your work easier and more efficient. We appreciate your feedback on navigation and language—it's helpful as we continue to improve the user experience.
Darcy S.
We're a mid-size museum and have been using this software for about four years. My favorite aspects are its 1) specificity for volunteer management needs, 2) robust customer support, and 3) frequent updates and improvements based on user feedback. We just had our annual review (a feature of the "plus" account that's well worth it!). Our advisor Josie Connell has really gotten to know our organization and is amazingly skilled in helping us make the most out of the software and applying it to our specific needs. Highly recommend!
Response from Better ImpactJun 25, 2025
Thank you, Darcy! We're so glad Volunteer Impact continues to serve your museum well, and it’s wonderful to hear how much you value the tailored support and ongoing improvements. We’ll be sure to pass your kind words along to Josie—she’ll be thrilled to know her guidance has made such a meaningful difference!
Garrett Z.
In this day and age, volunteer management is an ever-changing storm of control and chaos happening all at once. Finding anything that can give you an edge when having to wear so many hats during your day to day job can be a lifesaver. Better Impact is that lifesaver. Better Impact helps cut through all of the day to day busy work that pops up and saves me hours each week. That kind of time savings allows for me to focus on building up our programs, expanding outreach, and ensuring our programs are at a high-quality caliber. I couldn't possibly do it when having to sift through email and registration requests all day. I also love that I have a wealth of knowledge right at my fingertips. If I need an answer to a question, it is there. If I want to talk to someone, they are there. Better Impact even has ways to get connected with other Better Impact users from across the globe to talk shop and strategy or meet for a conference. No longer are you that little island by yourself. As a manager/coordinator/director/leader of volunteers, if you need support or help, Better Impact will be one of the best decisions you make in your professional life.
Response from Better ImpactJun 25, 2025
Thank you so much, Garrett! Your words truly capture what we strive to offer—tools that save time, support connection, and empower leaders like you to focus on impact. We're honored to be part of your work and thrilled that Better Impact has become such a valuable resource for you.
Karen C.
We are learning more and more about the Better Impact system which is enabling us to have all information stored in one place. The new video with tips and updates has added more new experiences to us.
Response from Better ImpactJun 25, 2025
Thank you, Karen! It’s wonderful to hear that Better Impact is helping centralize your information and that the tip videos are adding value to your learning journey. You're never too old to keep growing, and we’re glad to be part of that process!
Linda G.
This will be a great tool for us; we have several documents that volunteers need to sign at the end of their onboarding. Looking forward to using this!
Response from Better ImpactJun 25, 2025
Thank you, Linda! We're excited that Better Impact will support your volunteer onboarding process. We hope the new Signed Wavers feature make things smoother and more efficient for your team!
Aj B.
This is so organizer friendly. Simple to use simple to teach. The best product for volunteering programs hands down!
Response from Better ImpactJun 25, 2025
Thank you, Aj! We're thrilled to hear that you find Better Impact so organizer-friendly and easy to use. Your kind words mean a lot to us!