Mackenzie
Excellent support
Excellent support! Terrific and intuitive software!

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Chicago, Illinois
Excellent

IT & Communication · Evanston, Illinois
Excellent

IT & Communication · Naperville, Illinois
Excellent

IT & Communication · Chicago, Illinois
Excellent
Showing 334 reviews with 5 stars · Clear filters
Mackenzie
Excellent support! Terrific and intuitive software!
Nothe F.
I have been using BI for 3 years and it has made a huge difference to the time I spend doing rotas. Its easy to send emails to specific volunteers and to all when needed. Volunteers find it easy both on a computer and on the app. We introduced training on it this year, and I know there is still so much I can learn to improve my time management and make use of the reports.
Trent
BI is a fantastic platform that empowers our service to recruit and manage volunteers who genuinely make a difference in the community. Although a few features could be improved, its intuitive interface and robust toolkit make it an invaluable part of our daily operations. We use it constantly and wholeheartedly recommend it."
Response from Better ImpactJul 31, 2025
Hey Trent - Thank you for the fantastic review! We’re thrilled to hear that Better Impact is playing a key role in supporting your volunteer efforts and community impact. It’s an honor to be part of the important work you do each day!
Andria M.
Very good and reliable software
Response from Better ImpactJul 31, 2025
Thanks Andria!
Olga W.
BI is an excellent platform that helps our service recruit and manage volunteers who truly make a meaningful impact in the community. It’s user-friendly and packed with tools that support our daily work. We rely on it every day—and would absolutely recommend it.
Response from Better ImpactJul 31, 2025
Thank you for the kind words Olga! We're so glad Better Impact is helping you recruit and manage volunteers who are making a real difference. It's great to know the platform supports your work and is a trusted part of your operations.
James G.
The onboarding was excellent. We were pleased with the 30 minute call. Then we were able to use the chatbot with great success.
Response from Better ImpactJul 14, 2025
Thank you for the review James! We're so glad to hear that the onboarding process met your expectations. It’s great to know the chatbot has been a useful tool for you as well. We’re here if you ever have more questions or want to explore additional features!
Andrew W.
Better Impact has been very useful to let us track our volunteer signups and time worked. Additionally, when we wanted to run an analytics project on our data, the support team was helpful and pointed us in the right direction. We were able to export all 15 years of our data in a clean format and derive valuable insights. Thanks BI team!
Response from Better ImpactJul 14, 2025
Thank you so much, Andrew! We truly appreciate your long-standing support and are thrilled to hear how valuable Better Impact has been in tracking volunteer signups and hours over the years. It’s great to know our support team could assist with your analytics project and that you were able to export and gain insights from 15 years of data. We’re grateful to be part of your journey—thanks for being with us!
Emma M.
We've been using Better Impact for four years and it is such a great tool for volunteer management. If you ever have a question, their online chat function is very convenient.
Response from Better ImpactJul 11, 2025
Thank you! We're so glad Better Impact has been a helpful tool over the past four years, and it’s great to hear that the chat support has made getting help quick and convenient when needed.