Rob A.
The help icon is amazing
The help icon is amazing! They really take the time to walk you through.

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 62 reviews with 4 stars · Clear filters
Rob A.
The help icon is amazing! They really take the time to walk you through.
Kamahl B.
Excellent Easy to use. Confine a lot of possible softwares into one. Very good communication from the team at Better Impact any time of the day.
Maddie F.
A great tool for managing all volunteers! Better than using paper forms and having to keep track of them that way.
Response from Better ImpactMar 4, 2022
Hi Maddie - Thank you for adding your voice here. I imagine moving from a based based system must feel like night and day.
Cali P.
We really enjoy Better Impact. It does most of what we need from a program like this, and we are still finding more and more ways that BI can help improve our volunteer management. There are some bugs that require a lot of time to figure out, but there are some great resources put out by BI for when you run into issues.
Response from Better ImpactJan 21, 2022
Hey Cali - Thank you for sharing your experiences. There's so much to explore in our software. It's great that you are finding new ways it can help you. :-)
Jenna G.
Better Impact is a life saver. This software has changed the way we onboard and schedule new volunteers and has made my job MUCH easier. It's user friendly and my tech savvy volunteers love it. The only thing I might change would be to have more reports showing data show by show instead of by hours logged, as I don't use that feature for our company. Besides that, I'll give Better Impact a BIG Thumbs up!
Response from Better ImpactAug 25, 2021
Hi Jenna. We're thrilled to hear that our software is helping you so much. While I can't make any promises of course, we'd love to hear more about what you are looking for in a show by show report. Feel to open a chat to let us know when you have the time.
Karleen
I wish to thank the BI team for making recent changes to the Home Screen Dashboard, where we can now click on all statuses and it brings up a list of volunteers. A game changer and less frustration with that page.
Response from Better ImpactJul 7, 2021
Hi Karleen - We're thrilled to hear that this has made a big difference for you. Thanks for chiming in on it!
Stephanie
I have been using Better Impact for over 10 years and it is comprehensive and user-friendly. I find it easy to find volunteers and filter activities and shifts.
Response from Better ImpactJun 16, 2021
WOW Stephanie! 10 years, that's awesome. I'm so glad we can be a part of how you help families.
Meg
We are still in the trial stages but have loved our experience so far in getting all of our questions answered as we take the leap into Better Impact. Amy has been wonderful to work with, has taken the time and patience to answer a few phone calls and even more emails so we know we're making the best decision for ourselves and our volunteers! Very excited to start using Better Impact!