Daniel I.
The best volunteering database on the …
The best volunteering database on the market, full stop.
Response from Better ImpactSep 1, 2017
... and we'll never be finished making it better. Thanks Daniel.

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 334 reviews with 5 stars · Clear filters
Daniel I.
The best volunteering database on the market, full stop.
Response from Better ImpactSep 1, 2017
... and we'll never be finished making it better. Thanks Daniel.
Christopher Powers, Programs C.
Better Impact is true to its promise of delivering ... ✓ Intuitive interface ✓ Knowledgeable and friendly support online or by phone ✓ Customized volunteer profiles and organization profiles ✓ Flexible scheduling with rules around who can do what ✓ Tracking and reporting on hours, outputs, feedback and more ✓ Individual and mass targeted communications ✓ Desktop and mobile online volunteer portals ✓ Professional data protection
Response from Better ImpactAug 24, 2017
Hey Christopher - Thank you for your comment. We work hard to deliver on what people need.
Megan N.
Better Impact makes managing a large volunteer program so much easier and more efficient. We have a large volunteer program of around 500 volunteers in various roles, both on-site and in the community. From managing rosters (in various roles/departments), reporting on hours and tasks, keeping track of who is (and isn't) 'on the clock', communicating and engaging with volunteers - it covers everything. Volunteers can log into the system and manage their own rosters, log their hours and achievements and stay better engaged with your organisation. We recently added an additional "client" module to our system, allowing us to integrate our volunteer data with the partner organisations some of our volunteers visit. The software is tailor-made by people who are experienced in the volunteer management world and it shows. We love it :)
Response from Better ImpactAug 22, 2017
Megan - Thank you for taking the time to share your volunteer engagement environment and your experiences with Better Impact. It's great to hear the integration is working out well for you. :-)
Jenny
I work for a Non-Profit Hospice organization (also Palliative Care, Bereavement, and soon PACE) and Better Impact has greatly impacted our success as a Volunteer Department! The level of customizatinon is hard to beat! The flexibility of report runnings accomodates everything I need for my grant, Medicaid, NHPCO reports etc.The customer service is excellent. I love that they have a product suggestion forum - and they actually respond to it! One of my suggestions was recently implemented in the update. Very pleased with this database, it has greatly improved staff and volunteer happiness in our experience.
Response from Better ImpactAug 22, 2017
Thanks for taking the time to comment Jenny. We love hearing that we have a positive impact on the work our clients do and the people they support.
Mary Beth R.
I have been using Better Impact software for three years . I have never used software that is more user friendly and intuitive. And if you DO happen to have a question you get an immediate response to your query. The training was so easy that I was able to custom design it to fit my work place needs within a very short time. Our volunteers range in age from 18-91 and all have commented on it's ease. If I wasn't working for my current employer I would work for Better Impact.
Response from Better ImpactAug 22, 2017
WOW, now we're blushing!
ROWLAND
I am a retired SME/Data Base Manager with 20 plus years as a database management manager with a major communications company. This is the most user friendly data base/scheduling program I have ever used. It is also a powerful data analysis program. Currently using it for a law enforcement volunteer program.
Response from Better ImpactAug 2, 2017
Thank you Rowland. I know that you realize what it takes to build a program like this so your comments on it are greatly appreciated.
Stephanie P.
When I was brought on as the Volunteer Coordinator for the Pacific Marine Mammal Center, I started with Volgistics. As I'm sure you all know, learning a new system can have its challenges. However, I was also told that we would be transitioning to Better Impact within a few months of me transitioning into my new role. I can admit, I was nervous. I had finally conquered Volgistics, and now I was given the "fun" task of learning a new system. That's when I met Rob. Rob is a Better Impact guru. He was the one who helped train me through the entire process. He is very knowledgeable, helpful, and attentive. Not to mention, he will provide some humor to your training. The training's will teach you everything you need to know. Plus, if you find that you have an urgent question, their team is there to assist 24/7. The flexibility of the system is really impressive. It lets you customize your volunteer portal to your liking: design scheme, banner, application, how you want hours logged, etc. I feel that by switching to Better Impact we are not only getting more for our money, but we are also developing a personal relationship with the Better Impact team. Their team truly values customer input and are always looking for ways to improve their system. I am grateful to Rob for keeping me motivated and offering words of encouragement along the way. Better Impact is the way to go! -Stephanie P. Pacific Marine Mammal Center Volunteer & Membership Coordinator
Response from Better ImpactAug 2, 2017
We have two thank you's for you Stephanie. One is for writing such a detailed set of comments. The second is for making Rob blush. ;-)
Lesleigh G.
Better Impact has made our department's life so much easier. We can streamline upcoming volunteer opportunities, volunteers can enter their own hours instead of my two person department entering them, running reports for grants, insurance, etc. is so much easier... I just can't say how awesome I think this program is.
Response from Better ImpactJul 24, 2017
No Leslie... YOU are fantastic. We're thrilled you're making such great use of the software.