Better ImpactReviews of betterimpact.com

Better Impact is a brilliant system and never ceases to amaze me in what it can do. The support team on the chat box are always friendly, attentative and quick to respond. Keep up the good work Better Impact Team!

Better Impact has been amazing to work with for our Volunteer Impact enterprise account at LIRS. Special thanks to Rob Bonesteel for being our POC for the last 2-3 years. He is supportive, helpful and so much fun to talk with. He runs training for us and has spent a lot of one on one time with me over the years, giving advice and help to design our implementation. I'm frankly surprised that Better Impact is able to provide this level of individualized customer support. It's amazing. The rest of the team is also great. As for the Volunteer Impact itself, I would say the only downside is that it can take some work to fully learn the system, but for us, it's totally been worth it since the complexity is what allows it to be so very customizable.

Has made managing our volunteers so much easier

Great Organization and Product. Always helpful and extensive customization and decent UX.

Better Impact is a great and easy to use volunteer database. Customer support for this product is excellent. It has one of the best response times I have ever encountered. Thank you Better Impact for making my job as a Volunteer Services Director easier.

Working with hundreds of staff and thousands of volunteers across the state of Minnesota, Better Impact is making volunteer management that much easier! We have been testing and slowly rolling out the software to the various divisions within our environmental government agency with great success. There is always a learning curve with anything new, but staff and volunteers are embracing it as it helps with recruitment and scheduling. I've already demonstrated the software to several other state agencies within Minnesota and in other states. All were impressed with its capabilities and the great IT support Better Impact provides. Look no further if you need help on a BIG scale!

I can't say enough positive things about Better Impact and especially the customer service staff. I recommend this software to ANYONE who manages volunteers for the reasons listed below. I do come across some limitations for my organization's specific needs but the great experience working with the staff and software far exceeds the limitations experienced. 1. The system is very user-friendly and mostly intuitive. 2. My main reason for the 5 star rating is the staff. They are simply WONDERFUL! Anytime I need help, I get prompt responses online and it's super easy to request a phone meeting. I once had a report that had to be done ASAP and Andrew stayed on the phone with me until we figured out the right way to run the report AND save time in the future by saving the search query. 3. Better Impact is always improving the user experience! Although, I do wish they would introduce the search option I recommended in the product feedback that would allow us to search for ALL people who meet a certain criteria, and of that population, NOT people who meet another set of criteria. Other than that, the software is fantastic for our organizational needs. I even emailed my former employer (in a different state) to let them know they should be using Better Impact!

Having used other databases to manage volunteers previously, Better Impact is a dream. It is extremely user friendly and continuous improvement is practiced via the product improvement suggestion site. Support is fantastic with a comprehensive and easy to search help database, 24/7 online support, better impact buddies and user group meetings. Would highly recommend!