Jesse B.
Better Impact is a game changer
Better Impact is a game changer in volunteer management. It has revolutionised the way we work and engage volunteers. User friendly and the support staff are brilliant!

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Chicago, Illinois
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IT & Communication · Evanston, Illinois
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IT & Communication · Naperville, Illinois
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IT & Communication · Chicago, Illinois
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Showing 334 reviews with 5 stars · Clear filters
Jesse B.
Better Impact is a game changer in volunteer management. It has revolutionised the way we work and engage volunteers. User friendly and the support staff are brilliant!
Moana U.
I have had the pleasure of using Better Impact within two Not for Profit Organisations I have worked with. The first as a general administrator and then 3 years later being part of the implementation team at another organisation. The difference of how much the system had grown in that time is extraordinary. This platform is intuitive, grows with the changing nature of volunteering, invites users to participate in a democratic process of voting towards further developments. An example is the development of a app to support volunteers to clock in and out if they work remotely. This system is not stagnant so there are regular updates as new ideas are introduced. The support with implementing the system, training and ongoing has been excellent all while being done remotely. A local user group has been set up in my area and theses meetings are great to hear about the latest developments (although it is promoted on the dashboard of the system as well) and the opportunity to discuss the system with other organisations. I highly recommend this system to support the management of your workforce, ensure health and safety obligations have been met, and being able to obtain valuable statistics which can then be articulated easily to show the contribution volunteers make to your organisation.
Annette P.
Wow! This software does everything i need and makes me look good! I can now get all the information I need quickly and easily and communicate with volunteers. I love it. Great value for money. The support is excellent.
Sherri
Better Impact has provided an intuitive and user friendly platform for records management and the volunteer experience. I also feel well supported as I continue to navigate my way through Volunteer Impact's functionality!
Response from Better ImpactJun 10, 2019
Hi Sherri. Thanks for sharing your thoughts on the software and your experience in getting started with us.
Olga C.
Better Impact has helped streamline our volunteer scheduling and greatly improved our ability to engage with and place volunteers in our volunteer programs.
Response from Better ImpactJun 10, 2019
Thank you for sharing this with us Olga. We really thrive on hearing how we've been able to help.
Kerry O.
We were on the search for a new system to manage our 600+ active volunteers managing a 30,000 acre nature preserve. Although similar in capability with Volgistics, we found Better Impact superior in flexibility, usability and support. We have now implemented the solution and are still as excited about the product as when we first evaluated it. In development, we have met every challenge that users gave us for managing our organization. Very impressive! Any time we were at a loss, the response we received from Chat support put us right back on track. Huge thanks to the team for their ongoing support! I'm happy to be a reference for anyone that wants to talk to a user.
Response from Better ImpactMay 17, 2019
Hi Kerry - That's pretty awesome of you to openly offer to be a reference for anyone looking at us. Thanks tons!
Mary E. F.
I have now worked with Better Impact as a Volunteer Coordinator for two separate organizations and I have been so happy with the experience! Both times, I have led the organization's transition to Better Impact and I have been so pleased with the quality of the product, the fantastic customer service, and the results for my volunteer programs. I've tried other software, and you can't beat Better Impact on quality or affordability!
Response from Better ImpactMay 14, 2019
Hi Mary - I'm so glad we've able to help make things happen for you... TWICE. Thank you for taking the time to share your experiences with us.
Simon B.
Such a great App- very user friendly with a really easy to use layout.Logging volunteer hours or signing up for events is quick and simple as is cancelling an event. Thoroughly recommend it to organisations and volunteers.
Response from Better ImpactApr 8, 2019
Thank you Simon. We appreciate the recommendation and are pretty thrilled with quick uptake we have seen on the new app.