Carolyn P.
This was a great consultation and…
This was a great consultation and training session. Andrew inspired us to update our landing page for volunteers and offered lots of great ideas! Thanks so much.

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 334 reviews with 5 stars · Clear filters
Carolyn P.
This was a great consultation and training session. Andrew inspired us to update our landing page for volunteers and offered lots of great ideas! Thanks so much.
Paula A.
Better Impact is not only a fantastic volunteer database, but the customer support from the company is top-notch! They have member support advisors, training videos, a database of training topics, and a chat-function to get real-time fixes to your urgent needs. Most of the database is intuitive and a joy to use; I can usually answer my own questions. I never have trouble getting in contact with support when I do have a technical question, however, and their staff are friendly, knowledgeable, and ready to help! If you're looking for a modern database that covers all your needs as a Volunteer Engagement Professional, I highly recommend Better Impact. The reports and feedback functions alone are invaluable to capture snapshots of metrics on the home page, or record volunteer storytelling of impact during hours logging. This database will help automate functions you've been struggling to complete in-person and in doing so elevate your capacity to improve your volunteer program. Check Better Impact out and then start an advocacy case for your budget!
Sydney P.
I have used Better Impact at my previous employer for 2.5 years. Absolutely loved the system and everything it is able to do. Now, at my new employer, I brought this system in and the process has been so easy even with transferring information from an older-based system. They are there every step of the way and answer any questions that I have (even when I've asked them before). I always hear back from my Rep. within the same day. Love this system and my volunteers do too which is amazing!
Maddie
Easy to use! Great Website
Erica M.
I have been managing volunteer for 16 years. It would be impossible for us to mange the 1100 volunteers in our program without Better Impact. We love BI because it makes it easy for us to match clients and volunteers. It is easy for the volunteers to use and it has a robust and easy to use reporting function for our staff. We love Better Impact!
Suzanne E.
We have been using Better Impact in our organization for 5 years and it is excellent! The tutorial videos are easy to follow and answer everything. This is the best software I have used to keep track of volunteer information, run reports, host eLearning training, sign up for activities, etc.
delilah
I had a fun time volunteering with my grandpa and walking dogs
Response from Better ImpactSep 23, 2022
Hi Delilah - I'm glad you had a good experience volunteering.
Kim H.
This platform has revolutionized and streamlined the way we manage our hundreds of volunteers each year. The customer services is the absolute best: they are knowledgeable, fast, and never fail. Volunteers of all ages have learned how to use the program and find information they need to get trained, scheduled, and excited to come volunteer.