BetsafeReviews of betsafe.com

Placed a live bet on two games, tennis and basketball. Bet was accepted and both games won. Afterwards for some technical reason the tennis game was voided but the winnings from the basketball game kept. Ok, whatever, at least something. Then I continued betting and lost all I had won. The next day I wanted to make a new deposit and I check that my account is in minus because now also the basketball game was voided as well even though they gave me the winnings.

Placed a bet before the Scotland v Australia rugby match today which was sent for review due to the amount being wagered. Tried contacting the Betsafe live chat once the game started as the bet was neither accepted nor rejected however live chat was unavailable? Eventually I was able to make contact with a customers services rep to check the status of my bet. At this stage the match was 15 minutes in and as the customer services rep investigated, yes you guessed it, the team I backed (Scotland) to be leading at half time just scored a try and went on to win the first half. Unfortunately, as soon as Scotland did score I was informed my bet was rejected. Coinsidence (maybe) or underhanded by the bookie (most likely). The customer services rep confirmed there was a technical error on their side which is the reason the bet took 20 minutes to reject but wouldnt provide any detail of this technical fault? Refused to answer any of my questions and continued to say I was a valued customer but wouldnt offer any compensation. Closed my account and left feeling frustrated at the whole experience. Feel totally mugged.

Terrible bookies please avoid at all costs!! Will lock your account and steal your money if you win anything half decent. Currently getting help from IBAS to try and retrieve funds atm. UPDATE: currently i'm e-mailing them daily to try and get my account back up so i can withdraw my funds this is there reply everytime (and i mean EVERYTIME) : Thank you for contacting our Customer Service.   We understand that this maybe frustrating for you Gary.   Unfortunately these matters can take a bit time as this will be treated as high importance.   Please kindly note as previously stated in our emails i can assure you the relevant department are looking in to this for you at this moment in time we can not give you a time frame for this but kindly note that as soon these checks have been completed we will inform you straight away.   We understand that this wasn’t the reply you were hoping for but we want to thank you for your understanding and hope that you will have a good day.    Best regards, Clint Betsafe Customer Service. Jokers....please do not use!

Absolute joke of a company should be closed down. Did a horse racing bet this week had a reference number for bet company voided the bet said it wasn’t placed 5 hours after the horse had won put the stakes back into my account. now have stopped me receiving any bonuses with no explanation total waste of time.

do not ever consider to have an account with this company. I won £1012 and made withdrawal friday afternoon. been told it will only take maximum 24hrs to process. its been 3 days and still waiting for my withdrawal to be process. they keep telling they don't have a direct contact to their processing team. was advice security check was being conducted. i offer them my passport and bankcard that linked to the account to speed up the process. my advice stay away..

Awful App which keeps reviewing odds and won’t allow you to accept. Can’t place bets. Customer service is even worse. And they will not give me my winnings back This crowd should be banned.

I deposited 15$ onto their site (i know its not alot, but you should still get my point from this) Somehow I got a bonus, which payed me 0.5$ (!!!) Because of this bonus i had to bet my money 35x... because of 0.5$! I naturally lost it all... actually that was even phishy, i was supposed to bet 1.5$ a time on roulette but somehow it bet 5$ instead og 1.5$. that might have been me misclicking... but i really doubt it. Wouldnt recommend this site honestly

Надо долго жевать дерьмо , чтобы получить оттуда деньги . Это контора работает ТОЛЬКО в одну сторону . Про линию я вообще не пишу , там просто не на что смотреть !