David N.
complete scam totally joke keep…
complete scam totally joke keep rejecting your requests
Betnuvo is listed under Gambling.
Betnuvo (betnuvo.com) has 534 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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David N.
complete scam totally joke keep rejecting your requests
N/A
Absolutely awful company. They prey on vulnerable people. I opened an account around 2 years ago, I lost control of my gambling & asked them to close down my account immediately, indefinitely. After 3 separate emails spread over a few weeks, with reassurances that my account would be closed, here we are 2 years on, the account still fully open. This time though, I won. Since my account opened, I’ve deposited over £500 GBP. I tried to withdraw a tiny amount (£100 GBP), only for it to be rejected. They want an even more thorough verification process. I’ve sent bank statements, phone bills, images of my card, only for them all the be rejected. They’ve been more than happy to continuously take my money, even when I’ve emailed for them to close it down, yet as soon as I win, they won’t pay out. Disgusting company, every 1* review is real. Avoid these, they are unlicensed, malicious & they prey on vulnerable people.
Cherrelle W.
Withdraw rejected 14 times they says the system does it as to many requests by other players. Support agents say same thing . It's all robots. Support never email back
anderson G.
Guys be careful and dont fall for this. All the positive feedbacks are computer generated. This website is also owned by casobet who never pays out. Check out casinoguru website and see their bad rating.
Anavrin82
It’s a scam. Positive reviews are paid for. I have notified police and have a crime reference now
Tiago O.
My experience with Betnuvo was just like many others here, I got scammed. Last week, I tried to withdraw my money and it was rejected twice. First, they said it was due to high requests. Second time, they blamed the weekend and told me to try again on Monday. I tried again on Monday and today, rejected again. I went to the live chat for the 4th or 5th time, and as soon as I typed "hello", I got kicked out and the chat icon disappeared from my account. Don’t believe any of the positive reviews, they’re fake and paid for. The company will tell you that bad reviews come from people who lost their funds, but the truth is they’re scammers and they will not pay you no matter what you do. Save your money and stay far away from this platform!
yulazdu
NEVER PLAY WITH THEM, THEY ARE THIEVES !!! NE JOUEZ JAMAIS AVEC EUX, CE SONT DES VOLEURS !!! They refuse to pay my winnings under the pretext of KYC issues, even though I have sent all the required documents. First, they rejected my proof of address, claiming that it was in French – which is obvious, since I live in France. They then demanded an English version of the document. I eventually managed to obtain it and sent it to them immediately. Then, they deliberately delayed the validation for an extra week, bringing the total wait time to two weeks since the start of the KYC process. And in the end? THEY REFUSED TO VALIDATE THE DOCUMENT AND ASKED ME TO SEND THEM A PAPER VERSION! I have played on many online casinos, but this is the first time I have seen such abusive and probably illegal practices, clearly designed to scam players and confiscate their money. PLEASE, DO NOT SIGN UP WITH THEM. INSTEAD, REPORT THESE SCAMMERS! THEY MUST BE HELD ACCOUNTABLE. **En français**: ls refusent de payer mes gains sous prétexte de problèmes de vérification KYC, alors que j’ai envoyé tous les documents requis. D’abord, ils ont rejeté mon justificatif de domicile en prétextant qu’il était en français – ce qui est logique, puisque je vis en France. Ils ont ensuite exigé une version en anglais du document. J’ai fini par l’obtenir et je leur ai envoyé immédiatement. Ensuite, ils ont délibérément retardé la validation d’une semaine supplémentaire, portant le délai total d’attente à deux semaines depuis le début du processus KYC. Et au final ? ILS ONT REFUSÉ DE VALIDER LE DOCUMENT ET M’ONT DEMANDÉ D’ENVOYER UNE VERSION PAPIER ! J’ai joué sur de nombreux casinos en ligne, mais c’est la première fois que je vois des pratiques aussi abusives et probablement illégales, clairement destinées à escroquer les joueurs et à confisquer leur argent. S’IL VOUS PLAÎT, NE VOUS INSCRIVEZ PAS CHEZ EUX. AU CONTRAIRE, SIGNALEZ CES ESCROCS ! ILS DOIVENT RENDRE DES COMPTES.
Tomas
Total scam. I've been trying to withdraw my money since 25/11/2024. The betting company keeps making excuses. First, they said there were too many withdrawal requests, then it was the weekend, and the payment was automatically rejected. After that, several of my withdrawal attempts weren't even acknowledged. I tried withdrawing money again on 6/1, but it was rejected with the excuse that my bank statement was outdated. I sent them the updated statement via email, and to this day, no one has responded. The live chat keeps repeating that I will receive a reply. I strongly recommend avoiding this casino because you will never get your money. They won’t respond, and after some time, they’ll claim your documents are outdated and start the whole cycle again. It cost me 350 EUR—don’t register, or you’ll lose your money.