BestwigsReviews of bestwigs.com

DO NOT BUY from this company. They are a total scam!! I have bought wigs many times before but this site is just awful! I ordered 3 wigs because from what I had found before my experience and this website, everything looked like it would be good. NOT EVEN CLOSE!!! The hair wasn't anywhere on the same planet as in the pictures. Not the same color, not the same cut, and not even the same textures, and don't even get me started on the cap size.....idk an adult head those wigs would have ever fit. I wouldn't have even bought these wigs at a costume store. The only place they belonged was the trash. I then wrote to the customer service email to see what happened because it was so far off I thought I was sent someone else's order. They were nice enough but it was clear I was getting the run around. Then they stopped communicating all together when i said i wanted to return the wigs for a refund. Luckily for me I did this transaction via Paypal. So after they ignored me via their own customer service contact they HAD to respond to me via this. Again, they did respond but were still just trying to offer me a reduced refund and to keep their beyond garbage products. Also, while saying they would only refund me the items only, which is all I wanted....BUT HERE"S THE THING the amount the were offering me wasn't the actual items only it was a lesser price. I had to escalate the issue to Paypal members and with the photo evidence that I had Pay Pal ruled in my favor and I got my money back that way. Otherwise I would never have seen a dime. I HIGHLY recommend no matter where you buy your hair from pay using via PayPal or something where you could actually get your money back if there is an issue.

The wig I ordered and received was totally different. They sent me a synthetic horrible wig and I’m pissed. Do NOT SHOP WITH THESE MFERS.

I wish I could give them a 0. Same problem with everyone else. ALL OF THEIR HAIRS ARE FAKE. DO NOT WASTE YOUR TIME. They’ll block your email so you can’t reach them after you place your order knowing you’ll contact them regarding THEIR FAKE HAIRS. Worst customer service ever

Exactly what everyone else is saying please do not order from this company. I order 3 three wigs and the are terrible not real at wigs look dead thin and you can see through them. Please share what ever you brought on all social media and have people share until this company is out of business

I ordered 3 human hair wigs and I just received my order which they are all costume wigs.I am trying to contact them but they will not reply back to my email. Please don't order from this site because it's definitely a scam. Shame on you for stealing my money.

If I could give them an zero I would’ve worst company ever I never received my wigs witch after reading the other reviews I think that’s a good thing but I placed an order in early November and it was supposed to require a signature so I’ve Then going back in for with them for almost 3 weeks now about my money they will not give me a refund every time I request a refund they send me the tracking information saying that the package was delivered I am aware of the tracking information but I have not received my packages and I still have not received my refund worst company ever SCAMMM

DO NOT ORDER ANYTHING FROM THIS COMPANY!! A COMPLETE SCAM!! I ordered wigs from this company that advertised human hair wigs only to find out that these were plastic, Halloween quality wigs that were so shiny and badly put together. I've been in contact with this fraud of a company. I told them I was disappointed in the quality of the wigs and tried to play it off that it probably got ruined during transportation. They want me to pay for shipping to return these wigs to get a full refund. I already contacted my bank to let them know what's going on. I regret ever dealing with this scam of a company. They really need to be investigated!! BUYER BEWARE!!

Please don't order from this site.