BestweddingveilReviews of bestweddingveil.com

Website scam, no customer service phone number or working email so I’m stuck with a viel that is being processed (4 weeks to make it?) and have NO way to cancel or receive help with my order. Total rip-off

I did my order a long time ago, I was charged in my card and I didn’t receive the product yet. It was promised to arrive a couple of weeks ago.. I’ve contact by email and social media a lot of times without success! I want my money back but no one answers me

22 days ago I ordered they have not contacted me at all on when the order will be ready or if it is back ordered. Horrible customer service they have not responded to any of my emails about my order.

I’ve been trying to get into touch with someone and I have not heard anything. My wedding is in 15 days and nothing has come through. I’m very stressed out about this.

Extremely disappointed with this company. The reviews on the product I ordered were great, only to have the actual product just awful. The veil I ordered had so many flaws, when I took it to an alteration shop they wanted $250 to fix it... When I contacted them about a refund within the five days, they only offered a 15% partial refund, which in my case it would’ve only been $12😂 I firmly stood my ground, so then was finally offered a 50% partial refund and I can keep the veil to maybe do something with. Ultimately, extremely poor customer service, and I feel like I should’ve known better than to order, because even though the website says they’re based in the UK, the damn veil came right from China? I will never order anything from this company ever again.

Unfortunately they keep asking me for a review but until now I have received nothing.

Have not gotten a confirmation of shipment and it's been place over 2 weeks

I ordered 3-5 day shipping and it did not arrive. I contacted customer service and they did not get back to me in a timely manner. They did eventually get back to me but it was too late and I had already purchased a different veil. At least they cancelled my order.