Nicole A.
This website is complete scam
This website is complete scam. These people are criminals. Booked a flight with them last May. The day before the flight was scheduled to depart, I found out that no flight had been booked with the actual airline. I called them and they told me they were resolving it. On the phone with the airline, I learned that this was not true. They were making incomplete bookings. They had already charged my credit card. I had to buy a ticket direct from the airline to make the next day flight. Told by bestflightsearch that I would receive a refund within 10-15 business days via check as they were not able to refund my credit card. No check was ever received. I called them once a month until December. Each time I was told the check would be issued. They even confirmed my address (just in case) and then did not send. These people deserve to be sued and shut down. Completely unscrupulous scammers!