BerlitzReviews of berlitz.com

El servicio de ventas es un desastre. Adquirí el programa Berlitz Semi privado Plus me postergaron la fecha de inicio en 3 ocasiones, cada vez que llamaba a preguntar por el curso me daban razones distintas como que faltaba una persona, o que las personas del nivel anterior estaban a punto de acabar el curso para iniciar conmigo, etc. Solicité el proceso de devolución de mi dinero sin embargo no hacen la devolución del dinero así el curso de inglés no haya iniciado. Por lo que mi única manera de proceder fue a través de los PQRS en el ministerio de educación y en la superintendencia de industria y comercio. Porfavor, Si desean tomar este curso con Berlitz tengan en cuenta que los pueden dejar esperando por el curso 2 meses hasta que se llene el cupo mínimo.

Avoid at all costs. This is a fraudulent company that is betting you are signing the agreement and dragging their feet for 4-6 months to find you a teacher while charging the monthly fees. If you take only one class and decide to cancel the program because the program is worthless, they will only refund you a tiny portion, not to mention how mych time and nerves i wasted asking them weekly and weekly where are my materials nad where is my schedule... . So i was promised on a weekly basis that they will find me a teacher and that the class will start next week. In April, In May, June, and July, while they were charging me 345 USD per month for looking for a teacher for me while not teaching anything, next week never came until August of this year. Multiple times I brought this to their attention, they finally find me a teacher in August. I took one class, I was extremely dissapointed with the quality. I requested for cancellation, they decided that they will only refund me 500 usd while i paid $1,566. This is because i decided to give them a chance and took one lesson that turned out to be a disaster. This company has no ethics, and they deserve to be sued by every single person who is complaining on this website about their experience. This company is trying to legalize their fraudulent activities. They do not have the teachers, and they do not have the money. So they will take everything that you pay them, will lie to you on a weekly basis that the class will start next week, waste your time. That is their current business model. I highly recommend - if you have not sued them yet -- you should certainly do so, it will cost 125 USD but you will do a huge favor for so many people, including their poor employees who are being undervalued and underpaid.

The hiring team is nice, but then the teacher training is awful. Long, rigid, authoritarian, unpaid and packed with tests and also many demo lessons online in front of trainers and other students where they keep telling you over and over that you may fail and have to redo some other day if you deviate from the exact way they want you to teach.

Pésimas las clases, no hay ningún apoyo para el alumno y ponen penalización si te decides dar de baja con el cobro de 4 mensualidades, lo ponen en letras chiquitas ventajosamente para que no te des cuenta. No recomiendo tomar este probrama para nada TAMBIEN SOLO TE DAN UN CORREO PARA LAS RECLAMACIONES LO CUAL NO TE PUEDES COMUNICAR CON NADIE.

This FLEX thing is the biggest scam in all the exciting learning programs. The app / "lessons" before getting someone to talk are useless and a big waste of time. So it's super expensive for nothing, and when you have already paid and you try to change, they don't care about their customers' feedback and just ask to pay more if you want to change for another super expensive program... avoid at all cost!

Truly a bad experience with Berlitz Flex. Video courses are repetitive and terminally slow, with not enough focus on grammar or actual conversation. The amount of time they give for you to cancel is not sufficient as a new learner- only a few days. By the time you realize how utterly useless and glitchy the program is, they have you locked into a contract that they will not release you from. Avoid at all costs.

Ich versuche seit Wochen jemanden zu erreichen. Jetzt war ich persönlich da und es wurden keine kompetente Fragen beantwortet. Um eine Entscheidung zu treffen, musste ich eine Email schreiben und meine Entscheidung schriftlich äußern. Wie überraschend, muss ich wieder warten. Es kann doch nicht sein, dass man als Kunde so behandelt wird? Ich werde mich überall beschweren.

aquí te dejan aprender solo por tu cuenta, los profesores solo improvisan sus clases, no hay retroalimentación, no hay gramática, estoy muy decepcionada de nada me sirve seguir pagando algo que no me funciona, quise cancelar los cursos y me están pidiendo pagar 4 mensualidades para darme de baja como penalización, cómo por qué voy a pagar algo que no me sirve