Benjamin MooreReviews of benjaminmoore.com

Paint ruined my wall, i struggled to try and get a refund, ultimately wasn't worth the effort. It was only 100 pounds and they made it difficult, they must be struggling.

I purchased this crap once and it didn’t stick to my deck. Benjamin Moore could help.

I’ve used Benjamin Moore for years and was good with the paint. Seemed good quality and had good coverage. Then they recently changed their aura paint Formulation. The new aura is awful And expensive. I can’t get adequate coverage and have to go over the same area several times. I will never buy again

Very very disappointed. After years of using Farrow and Ball paint I thought I'd try this brand because the colour selection seemed more extensive. However, after using this paint I will revert to Farrow & Ball paint again. The reason for this is that the colour (perhaps my fault for choosing) was dreary and didn't measure up to the hype (I researched paint for a north facing kitchen). In fact it matched exactly the ageing extractor vent which had yellowed considerably. The colour was called 'Gentle Cream' (Aura). The application of this paint was less than desirable - very runny and required more than two coats (I swear I could still see the (light grey) previous colour after two coats even though I was assured by the store that 'one-coat of this is all that you'll need'. Also the finish isn't anywhere near as good as previous Farrow & Ball paint I've used which tends to hide defects quite well. This paint was no better than cheap paint I used many years ago and I wouldn't recommend this to anyone. I'd like to suggest to Benjamin Moore that they re-name this colour 'Ageing yellow air vent'! and do something about the consistency and cover because it's absolute rubbish and horrible to work with.

Purchased oil based deck stain for cedar. Product blackened within three weeks and began to come off. Company strung me along for four months and then did nothing. Garbage Company.

Im in the UK and bought a tester and then a gallon of regal select matte. The colour did not match at all and it transpires that the tester is actually an eggshell and uses different recipe to the Regal Select matte that I bought - so much so that when Brewers investigated, there is red ingredient in tester but recipe does not have it in gallon of paint I paid for. BM should make testers like for like - result is that I will not buy BM again as testers cannot be trusted at all as they are often not used in the actual paint that you buy which is fairly crucial! Did get a refund and also VERY expensive compared to US price.

Bayview Store has ignorant, rude and unhelpful employees. Will never try to shop there again. Tried to buy ordinary porch paint but had to leave due to frustrating and poor customer service. Was there between 1130 and 1200 hours today.

I would give it a zero if I could. I’ve been a long time BM fan, and never had a problem until today. I spent over 600$ CAD on 5 gallons of Aura paint in the eggshell finish. The paint seemed to be ok at first, though it dried so quickly I couldn’t seem to roll the paint onto the wall quick enough, leaving streaks. I was hopeful it would look better after it dried, but in fact it only got worse and worse as it dried. After 24 hours the walls looked splotchy and streaky full of roller marks. At first, I thought perhaps the walls needed more sanding and/or my technique needed to be adjusted. So, I watched YouTube videos, researched and talked to painting experts. I bought all new set of rollers, a retractable pole, waited 48 hours and tried again. Despite all my efforts, I got the same streaky outcome. I’ll never buy this paint again.