Benchmade KnifeReviews of benchmade.com

Honestly, I don’t know how anyone can give this company any less than four stars. Every single time I’ve had a question or concern, I hear back from someone within a day or so. It’s never an automated response, it’s an actual email sent from someone who has read the message and responds to it. People seem like no matter what, there’s SOMETHING that someone else should have done differently. To those people I say, “the world is unfair”. In the grand scheme of things, how important to your life is it if a company or CSR or just a kid walking to school and started crossing the road without looking, be lambasted by you over something so trivial? If your life is so easily disrupted by something that in actuality means absolutely NOTHING, then you really have had a very charmed life.

I own several Benchmade knives and have NEVER been disappointed with ANY of them, even as they get older. In fact, they just seem to get better with age. I have lockbacks and fixed-blade knives, an assisted opening and an auto. Superior fit, finish, and materials. They hold an edge exceptionally well and reharpen fairly easily (even after my wife has used them as a screwdriver or gouge!) I wish that Benchmade made a mult-blade, folding pocket knife. Until they do, I'll buy and carry another top quality, multi-blade folder, a Case knife. Of course I'll have one of my several Benchmades clipped to my pocket, as well! I'm done with Buck knives and their poor quality. I might expect such shoddy work in a Chinese made knife, but I'm talking about USA made Bucks!

The knife I purchased from benchmade Oregon is magnificent.

Great knives, better customer service. I own a few Benchmade knives, really high quality, very impressive knives. Recently, I needed some parts for the knives, I emailed them, and then followed up with a phone call - could not have been better, I was dealt with really quickly, and the parts were sent out to me free of charge. I got a really warm welcome on the phone, the customer service rep was more than willing to help me. This is how you do customer service.