Richard O.
Terrible experience
Terrible experience! I did not see anywhere in the listing (and cannot find the listing to check how small the notice was, if any, about it being digital) that the book I ordered was digital. When I wrote asking when my book was going to be shipped to me, I got an email with a download which I did NOT download. I requested a refund and was refused even though I did not yet receive/use/open the download. Very bad customer service. This was a purchase in the amount of ONLY $2.50!



