Matthew S.
Crushed poor quality hat
The hat I received was crushed because it was shipped in a bag. The hat is clearly low quality. It was the wrong size, tons of defects, and it took about a 3 weeks to arrive.
It all began with trying to find beautiful, exceptional quality hats that were perfect for our tropical lifestyle.
Bellyhat (bellyhat.com) has 243 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Showing 233 reviews with 1 star · Clear filters
Matthew S.
The hat I received was crushed because it was shipped in a bag. The hat is clearly low quality. It was the wrong size, tons of defects, and it took about a 3 weeks to arrive.
Robert S.
Its a scam website
James
Total Scam !! Took almost 3 weeks to arrive and they were crushed and destroyed when they got here because they were shipped in a plastic courier bag. Who ships hats in a bag across two countries? The hats are garbage quality as well, comparable to cheap costume store crap, one was the wrong colour, this site is a total scam, do not purchase from them !!
Bob B.
Hat arrived damaged. It had been packed in a plastic courier bag which was to small for the hat so it was crushed up and just shoved into it. The TNT Emails say it is as below. Detail status of the logistics: The shipment is being inspected at the customs of United States. But their 1st So called sorry Email says. We feel so sorry for your dissatisfaction. Please accept my sincere apology. My kind customer. On behalf of the company, I express my sincere apologies to you. We apologize for any inconvenience this has caused you. As a sign of goodwill, we would like to offer compensation of 4US dollars/ Will that be acceptable? When I said this was unacceptable I got this Email. We feel so sorry for your dissatisfaction. In this case, you need to return the products to our warehouse in China for a refund. But if you return them, the shipping fee may be expensive to you. Can we increase the compensation to 7USD Yours Sincerely, Customer Service Team If the hat was at American Customs why do they ask me to return it to China? I thought America didn't like China??? So if they had Minus ratings it would get -5 stars. DO NOT BUY ANYTHING FROM THIS COMPANY EVER.
Charles B.
This place is a joke and I wish I had read the reviews before I ordered from them. Took over a month to get and they sent the wrong size! Now they wont make it right and offered me $4 because I am unhappy. LOL! I mean, really? I read a few reviews that said they sent the wrong size so it must be their usual routine. I went back and forth with support and they kept asking for the packing label and sku. For what I don’t know I sent them pictures of the hat and the size label and the order number. Said they couldn’t do anything without the packing label. I encourage everyone who thinks about ordering from this company to reconsider. You’ll be wasting your money!
Mike
This is the worst company I have ever had busy with. My outback hats came in to small. I ordered a XL like all my other hats from other companies. Mine from Belly Hat is too small. I contacted them and there response is "too bad you ordered the wrong size. Give it to someone else, then order another one from us." I will never do business with them again! They are not made USA! Mine came from Italy.
Marcos M.
Not good the hat that I got it was squash and didn’t look like the hat I Oder and the only offer me $14 back their crooks
Consumer
„Ihr habt mir einen Hut geschickt. Auf der Website sah er schön und von guter Qualität aus, aber in Wirklichkeit habt ihr eine Firma mit minderwertigen Produkten aufgebaut und stellt falsche Bilder auf die Website. Ich kann diese Firma nicht empfehlen.”