Bellevue ClubReviews of bellevueclub.com

Possibly the worst hotel I have ever stayed in and believe me I have stayed in some dumps. Hairs in the breakfast, showers that don’t work really unhelpful Jet2 and hotel staff. Filthy dirty rooms they only actually cleaned the room twice in 7 days. Literally nothing worked and most of the guests are like rabid animals when the buffet opens. We only breakfast the first morning because it was so horrible. Please PLEASE AVOID THIS ABSOLUTE DUMP… I mean they have the cheek to call it ‘Club’ lol

Just back from Bellevue club in Alcudia for a 10 day stay. We were a family group with two parties 2 adults and 3 kids and 2 adults and 2 kids in two rooms in Leda 3 block. 3rd floor We arrived at approx 11am and were told rooms would not be available till after 3pm earliest. We got into rooms just after 4pm. The room wasn't too bad for either family but the whole place looks a little tired throughout and not overly clean. My wife thought they must bring dust in to put under beds as it couldn't accumalate that deep naturally . The socket at the back of the TV was hung off wall with wires showing. There is a safe ,extra cost and deposit. rental of TV remote extra cost. In the 10 days we were there the bed sheets in either rooms were not changed, Bins in kitchen or bedrooms not emptied. Beds made up once in 10 days same sheets. Towels changed twice despite leaving service room sign out every day, had to dry them on balcony every night. funnily enough the second time they left clean and also the dirty still piled up on the bathroom floor. Cockroach seen in bin in one room and 1 urghh in the dirty laundry bag in one of the cases in one room. Reported but told they could spray the room but you wouldn't want to be in it afterwards. no offer of room change in interim so couldn't be done. It made us double check before packing anything for home. Restraunt, issue with not allowing us to push 2 tables together for family group of 9. Great deal of arguing eventually to allow us together they put reserved cards on two adjacent tables of 6 and 3 thus stopping anyone else using those for the whole meal times. barmy. We could have pushed together for meal and opened up after. This at side of a pillar so no loss of walkway. Food very samey and not the warmest. To be fair plenty of choice and you could manage to eat if picky. No coffee other than breakfast locked up other times. The staff friendly enough but you could have soup dish and dinner plate in front whilst eating dessert sometimes. Slow clearing due to talking among themselves. Outdoors . Sunbeds on leda block couldn't get beds around pool at leda even at 7 am. Found people reserving beds after dinner previous day. and a lot not occupying till mid afternoon presumably after returning from town or beach . No attempt by hotel to control. No pool/ beach towels available from hotel. Each of the blocks of which there are several, have some type of pool. several areas have play activities blocked off by tapes obviously for a long time. odd pool drained and empty. We managed to get beds around some of these areas by going around for 7-8am. Plus bars and snacks at each area open approx 11am till 5 ish . plus side lifeguards on duty . After this the only place to get a drink is a large open area called the Theatre. An outdoor stage with a thousand seats and tables around it. Two bars at back with long queues , could be 1/2 hr plus for drinks, beer in less than 1/2 pint hard plastic containers. Because the club Is round a lake there are a hundred thousand mosquitoes taking bites at everyone, we had jungle juice on and my daughter 40 plus bites. vicious bites as well. These bars the only source of all inclusive drinks after 6 in all the complexes. Cant comment on the shows couldn't last the mosquitoes long enough to watch. little fairground rides at side. staffed by none cheerful types no other comment. Wife walked down ramp from entrance to lead 3 to a pile of brick rubble that had just fallen from the underside of an upper floor balcony. reported it and they at least moved it and swept it up. Reception staff quite friendly and helpful I could see them giving out towels and toilet rolls to people in need as well as their usual duties. Leaving no one gets to keep a room on. You check out at 12am although the Maids try to hassle you earlier though god knows why. We were picked up at 8pm for airport. Thats a small synopsis of our visit. liked Alcudi and beaches the hotel not so much. Would not go back and wouldn't recommend. For what we paid we could have had a far far better experience £9500 for ten days. The hotel chain needs to seriously look at what they are offering for this level of cost and jet 2 should take note.

Rated 1 out of 5 stars Do Not Bother, disgusting, not clean or safe !! Arrived today and disgusted with the apartment, it was filthy and not safe for my special needs son, you will be shocked by my pictures , fair enough after complaining, they did in fact move us, to be honest only a little Better and you will still be shocked by the pictures of the second apartment!! Staff are friendly on reception and in fairness accepted the apartment was not fit for purpose, most definitely not a 3* hotel Wouldn’t even give it 1* but had to. No Info given on entertainment or kids clubs etc, if you leave the complex make sure you sign in on the Wi Fi again. This is the worse place we have ever stayed in, both apartments need decorating and plug sockets and lights making safe, the amount of money we have paid for a self catering apartment is beyond disgusting, the manager of this hotel should be ashamed that are holiday is ruined and we should of listened to the reviews, never again will we give the Benefit of the doubt, we have complained to our Jet 2 Rep at head office and they have been trying to ring us but no signal so we are communicating through emails Now and I have been told there is a jet 2 rep at reception through the day. I will leave you with the pictures and you can decide for yourself but honestly wouldn’t advise booking here just for the run down state of the apartments and it wasn’t just us complaining at the reception today!!! Also no chance of getting a sun bed as people leave the towels on them all night!! Will try and post the pictures Date of experience: July 23, 2025 Cockroaches in the bedrooms also 🥲 Happy to send anyone pictures !!

I stayed at the Bellevue hotel in Alcúdia (not Port D'Alcudia, the other one) Housekeeping didn't come to our rooms once in the whole week we've been there despite going to reception 3 times, the bottom of the pool has many loose tiles and it cut my foot, food wasn't great and the staff were quite rude. Like moody teenager people. No air con and the electricity kept going off, a lot of cockroaches and the lock didn't work on the balcony door. It was quite shabby the apartment too. Mosquitos are rife and it looked like everyone had chickenpox. I shan't come here again and I wouldn't recommend it either. It's not "Bellevue" it's "Hellvue"

I stayed at the Bellevue hotel with friends from 10th-14th October. We were really not looking forward to the holiday due to other reviews about the hotel. People are right in you get what you pay for but being a 3 star hotel you expect it to be at least ok. We had seen lots of people talking about mosquito bites and on the first morning my two friends went to bed with no bites and woke up covered. The following day I was the same after going to be with no bites. Later in the day we discovered these were bed bugs. We had also spoke to another family in our same block (Federa) and their family were also covered in bed bugs. At this point we requested a room move and they tried to put us one floor up in the same building. We didn’t accept this as the other family had been moved to a different block. We were moved to Leda 2 and had no issues for the further two nights. Unfortunately my beg bug bites became infected and I am currently being treated with antibiotics and strong antihistames. Please note the hotel has a facebook group which leads you to believe it is run by the public. I posted about my bed bugs in here and my comment was removed and I was blocked from the group. Same thing has happened with others that mention anything slightly bad in the group. The food was disgusting too. Avoid this place at all costs!

If you value your hard-earned money and sanity, do NOT consider a holiday at Bellevue. Our ten-day ordeal featured the following. - Accommodation: Utterly revolting and unhygienic. We were greeted by wild cats in the foyer and a family of pigeons nesting on our inaccessible balcony, silverfish crawling everywhere, and a shocking discovery of ants and cigarette butts in our bedding. Oh and the air condition didn't work consistently. - Food: Inedible doesn’t even begin to cover it! We found shards of glass in our cups—not once, but TWICE—and hair in more than one meal. It was as if the kitchen staff had given up entirely on hygiene and quality. - Pool: Absolutely appalling! The pool was a cesspool of filth, with a foul, gooey film lining the edges and massive clumps of hair floating around like it was a horror movie. When a five year old child says its too dirty to swim in, it's too dirty to swim in! - Surrounding Area: Guests were forced to assume the role of janitors, cleaning up the pool area ourselves. We encountered piles of cigarette butts, overflowing rubbish, food scraps, condoms, and even human feces. It was a disgraceful sight! - Staff: Severely understaffed and shockingly apathetic. Most staff members couldn’t care less about our complaints. Guests had to band together just to find a glimmer of enjoyment amidst the chaos. - Discrimination: The most horrific incident involved our legally blind daughter. When she attempted to go on a jumping castle, she was denied because she wore glasses. This blatant discrimination shattered her spirit and caused profound distress for our entire family. When we sought help, the staff brushed us off, claiming it was not their problem since the fun fair merely rented the space. - From other guests: No air conditioning for duration of stay. - Customer in wheelchair forced to stay on top floor with lift consistently out of service. - Cat feices within hallway and walkways. - Loud alarm for close to two days. - Hand foot and mouth. - Headlice. - Bugs in food. - Belonging stolen from locals on site. - The Only Positive: A short walk to the beach, the night entertainment is pretty good, however is completely unwatchable due to swarms of mosquitoes that will leave you itching and miserable. Do yourself a favor—Bellevue Club Alcudia at all costs! This resort will leave you so upset and disappointed.

Iv just booked this for next year and so worried im ring tui tomorrow I can’t put myself or children threw this sounds awful

Having paid just short of £4000 for the holiday we expected better, we arrived 29th July, reception staff were lovely and checked us in quick, it went down hill after that, myself and my daughter got stuck in the lift on way up to room for 15 mins, then when got to room we couldn’t get in as lock was faulty, 30 mins later when we got in there was only 3 beds made up, there was 4 of us, no problem I’ll ring reception and tell them but the room phone wasn’t working, tv wasn’t working and balcony door wouldn’t lock, by this point I was getting annoyed so I put my concerns online, electric went off on day 2, not hotels fault but I did ask if they knew when it would be back on but weren’t very helpful, day 3 no air con in room at this point I went into reception to ask about it at this point a manager or assistant manager came out and started lecturing me on putting negative posts online which someone swiftly removed, he also kept saying reception staff deserve medals for doing there job, I could not get out of there quick enough, hence I did not go into reception again, my Dads partner tripped over a raised kerb and fell and smashed her face in and broke her glasses, no member of staff came to help and I guess they have no medics on site, a really poor holiday had by all 😕