Bellevue ClubReviews of bellevueclub.com

Lo que pensaba que iban a ser unas vacaciones para desconectar fue un horror. Llegada al complejo que no os engañen las fotos de la pagina web, nada que ver con la realidad. llegamos a la recepción y me piden deposito por la llave una llave que hasta la chica le dio cosa dármela en vez de tarjeta, bueno llegamos ala habitación y esta todo el suelo sucio como de yeso, el wc un poco viejo pero bueno mi sorpresa fue cuando voy ha colocar la ropa y me encuentro un cajón lleno de calzoncillos usados (se que eran usados porque estaban del revés) voy ha recepcción y me cambiand e habitacion. Segunda habitación con 2 camas jaja somos 3 huespedes vuelve a recepción, pensando que vamos en coche porque son 15 min andando. Tercera habitación fuerte olor a orín, arañas en las pareces,sin funda en las almohadas, la grifería del baño oxidada y sin cerrar bien cayendo una gota cada 3 segundos sin hablar de la falta de higiene en general. Las picinas,4 dias de vacaciones 3 de ellos la piscina cerrada menos mal que hay playa al lado,el personal es joven no saben que decirte te dan la razón y ya está. Menos mal que cogimos sólo desayuno aunque no nos dejaban comer aunque fuera pagando en los restaurantes (mejor). En fin un desastre no entiendo como esto no está regulado y que se revise más nopido lujosolo limpieza y que la publicidad no sea engañosa. Yo cogí el hotel por el corte ingles que me da confianza y la verdad que nunca más no pensaba que una empresa tan seria como ellos ofrezcan vacaciones desastrosas como estas y encima que aun este esperando respuesta de ellos. No vayais !!!!!!

DO NOT VISIT!!!! Absolute joke. The least inclusive all-inclusive I’ve ever been to. Went out last night. 3 paid bars with no customers. One all-inclusive bar with 1 member of staff and queues 30-people deep. 25 minute wait for a drink in the evening!! Went to pool today. Opens 10am. They kicked everyone out at 5.30pm when there were loads of families in there having a good time and the sun was still shining. It really feels like they don’t want customers, so go somewhere (anywhere!!!!!) else.

Don’t stay here . Pool open 10 -5.30 Food same every day. Ok if you like rice and pork Hardly any choice for children Rooms not clean. My teenage son complained about dirt on the floor and razor was left in the shower We booked 2 rooms , we were far away moved us nearer each other but sent a family of 4 to a double room and vice versa adding to a stressful check in Pool areas dirty, Hardly any bar staff on expect to queue for a drink. At 11 pm only one person serving Apparently it has changed management and it has changed name to 07. It’s like they don’t want any guests here!!

This was the worse hotel ive ever stayed in room was filthy fride door fell off air condition didnt work,the corridor had a toilet for every day use which stank and flooded the corridor most days,the dining hall had no air conditioning and dirty.plates piled up which you had to ask to be taken away pool bar had one type of beer and one wine this hotel was just a total nightmare.my advice stay well away, cost my family 3600.oo all inclusive we had to eat out everyday for five days.

⭐☆☆☆☆ Unfortunately, this was one of the most disappointing family holidays I have experienced. I travelled here with my two young children expecting a relaxing all-inclusive break, but instead we spent a large part of our holiday dealing with problems that should never have happened. On arrival, our apartment was not clean. There were dirty floors, make-up stains on towels and grime around the bathroom taps. We also found ants in the room during our stay. The air conditioning was a major issue. Despite reporting it several times, it was never properly resolved. The room temperature was around 24–25°C, which the manager told me was “sufficient to sleep in” and laughed when I explained that this was not a comfortable sleeping temperature for us. This was especially difficult with children in the heat. Our room keys repeatedly stopped working, meaning we had to walk around 10 minutes each way to the main reception with tired children. The reception telephone was also useless as I called over 20 times and nobody answered. The customer service was extremely disappointing. On arrival late at night after travelling all day, I asked if there was anything available for my children to eat as we had paid for all-inclusive from the first day. Instead of trying to help, the receptionist laughed and told me “no”. There were also serious concerns around facilities and organisation. The resort felt massively overcrowded, with constant queues, full shuttle buses and difficulty accessing basic facilities. The advertised snack food trucks were closed and the all-inclusive drinks options were not practical to access, meaning I had to buy drinks separately for our room. The restaurant experience was also poor. Tables, cutlery and plates were not always clean, and I was shocked to see a member of staff take a bread roll from my child’s hand and throw it away while shouting at her in Spanish. This was extremely upsetting. The most unacceptable incident was on departure day when two housekeeping staff entered our room without permission while my child and I were not fully dressed. I repeatedly shouted “no” before they entered, but they came in anyway and shouted at us to leave within five minutes. We had not been told our checkout arrangements and I felt our privacy was completely disregarded. I also slipped in the restaurant on a soaking wet floor where there was no warning sign displayed. The pool area also raised concerns. I saw rubbish, plasters and hair in the pool, and never saw it closed for cleaning. During the holiday my daughter became unwell and required medical attention after developing a problem affecting her nose and eyes. There were some positives — my children still enjoyed parts of the holiday, especially the pools and entertainment — but the number of issues we experienced had a huge impact on our time away. I would not return to this resort and would not recommend it to families expecting a comfortable, well-managed all-inclusive holiday.

I'm currently at the Belle Vue with my husband and two teenage sons. We originally booked to go to Cala Millor but changed at the last minute to come here after seeing a better deal or at least we thought at the time. Honestly it's not the best. We arrived last Sunday and have another week to go. If someone said to me you can go home today I would say yes. We arrived last Sunday and our room hasn't even been cleaned yet. We've asked three times at reception for new towels and nothing. We've had to take them and new sheets from the maid and change our own sheets. The mattress is terrible and you can feel the springs in your back. I honestly feel like I am camping. The restaurant is too small for the amount of people here. Everywhere is queuing. Queuing to get a drink at the bar in the evening, queuing for the toilets, queuing to ask a question at reception. The resort is run down. You spend all year saving and looking forward to a holiday and I don't think places like this actually appreciate that you are on holiday!!!! You don't want to be woken at 7/8am but the pool area being cleaned or queuing constantly for everything it's draining. Honestly I wish we would have looked more in to the reviews.

you’re reading reviews saying, “Don’t listen to the bad reviews, it’s not that bad,” don’t be fooled. I read those reviews too and ignored the warnings. Biggest mistake I made. The bad reviews are accurate—if anything, they don’t go far enough. This hotel is an absolute disgrace. The food is genuinely inedible, and the restaurant is complete chaos from start to finish. It’s dirty, disorganised and so stressful that you lose your appetite before you’ve even found a plate. Calling it a restaurant is generous. The entire complex is enormous but looks like it’s been left to rot. Everywhere you look is tired, neglected and falling apart. Don’t expect housekeeping either, because it simply doesn’t exist. We put the sign on the door asking for our room to be cleaned and were completely ignored. Someone in our party got so fed up they actually PAID a maid to clean the room. That tells you everything you need to know. The lifts barely work and look like they’ve been prised open with a crowbar. They feel unsafe, and if you’re elderly, disabled or have young children, good luck. Whatever you do, don’t book based on the hotel’s photos. They are nothing like the rooms you’ll actually be given. The pictures are completely misleading and bear little resemblance to reality. The final straw was when my elderly grandmother slipped in the restaurant toilets because the floor was covered in water with absolutely no wet floor sign. Instead of helping or apologising, staff actually told her to mop the floor herself. I’ve never experienced such a shocking lack of compassion. When we complained to reception, their solution was to offer a cup of ice—as if that somehow made up for an elderly woman falling because of their negligence. By the time we walked back to her room, it would have been a cup of water anyway. It was insulting. To top it all off, we had a power cut that left the hotel without electricity or water. No lights, no running water, and no working lifts. Just another disaster in a holiday that seemed determined to get worse every day. This hotel is one of the worst places I’ve ever stayed. It’s dirty, neglected, badly managed and staffed by people who seemed completely uninterested in helping guests. Don’t waste your money, don’t trust the glossy photos, and don’t convince yourself the bad reviews are exaggerated. I did, and I regretted it from the moment I arrived.

We just got back from our stay. At first, we were quite satisfied. Our room wasn't very clean when we arrived, but it was spacious and the beds were comfortable. We booked bed & breakfast, and the food was good for a 3-star hotel. There was also a great choice of swimming pools. However, things changed when our air conditioning broke down. We were left without air conditioning for more than 72 hours, while travelling with two young children. The management offered no apologies, no real solutions, and no updates—just empty promises. One evening, we even waited two hours for a fan. During that time, we called reception three times and were repeatedly assured that it was on its way. Of course, it never arrived. If everything goes smoothly, this is a decent hotel. But if something goes wrong, don't expect much help. Based on our experience, I'd recommend looking elsewhere, especially if you're travelling with children.