Carolle W.
Attentiveness/honesty
I made an appointment to have a slow air leak checked as I didn't have time to sit for hours while they fit me into their busy schedule. It took them 90 minutes to tell me the tire was not repairable. I totally get the wait when I don't have an appointment but why the lengthy wait when I did? It should have been 15 minutes at the most. Thing is back in the fall Belle checked this same tire, "fixed" it but within 2 days I was having to air it up at least once per week. At that appointment I asked them to check the treads on all my tires and they said they were fine but shortly afterwards I had to have the drive tires replaced because I had no traction on slippery roads. If the person was actually paying attention and truthful, Belle could have had the sale. Now I'm thinking, I should have asked to see them to prove what they told me the first time was true. I sure wouldn't recommend the Greenville MI location unless you actually know what you need in advance.
