BellatoriReviews of bellatori.com

I ordered three handbags on January 9th that I bought as gifts for my daughter. I flew to see her on February 12th so I assumed that there was plenty of time to receive the bags. After a few weeks of not hearing anything from the merchant, I emailed them and asked when I would get my package. I continued to receive a generic email telling me that I could not track my parcel until it had shipped. I emailed them explaining that I needed to cancel the order because it would not arrive in time. I could not cancel because it was still in the process of shipping. The bags arrived after I had already flown out to visit my daughter. I emailed saying that I need to return the bags. I have received FIVE generic email back all saying: Our policy doesn't allow returns on this item. That said, I'd be happy to look into what options might be available for you — just let me know. I have asked them what my other options are and I continued to get the same response.

I purchased two purses, for my wife, for Valentines Day, they arrived on Saturday, February the 14th 2026. Boy was I embarrassed when my wife opened the bag. The purses are made of cheap plastic, made in China, not Italy as advertised. They are absolutely not 100% leather nor are they made by an Italian craftman and his daughter. Buyer beware Bellatorri Bags is 💯% a scam. I tried to return and they will not provide a prepaid return shipping label. Cost to return to China is between 60-70 percent of paid value plus insurance. Now I am requesting help from my credit card company to see if they can help.

I wish I would have read all the reviews before purchasing- I spent $80 on some trash. Not a leather bag- it’s plastic. I am siooo disappointed. To return you must pay all cost to ship back to China! And it could be 50-60% of what you paid. This was a bait and hook. They said you can get 20% back to save the environment but my email bounces back with the same thank you for your feedback. DO NOT PURCHASE THIS IS A SCAM- an AI production of a father and daughter. .

I bought a genuine leather bag and got a knockoff. The bag was not leather at all looks like something made in China. Then the refused to allow me to return the product.

Don't buy! I received a robe! Will not refund or exchange!

I bought this as a birthday gift. Product was advertised as genuine Tuscan leather, made in Italy, lined with cotton twill and arriving within 3-5 days if ordered within the USA. 30 Day returns were offered. Product arrived 17 days later, too late to be a birthday gift as intended. It was cheap plastic, stunk of chemicals, and unlined. When I attempted to return it, I was told I'd need to pay to return it to China. A discount that was initially 10% and then 20% was offered. I was instructed to state the value was 50 RMB ($7) on the customs form to avoid delays. I have disputed the charge on my credit card and urge others to do the same.

Saw the ad that this fine goods leather Italian craftsman was retiring and to buy his products while still available. Turned out its a scam company from China. Beautiful website but what arrived was a cheap, $10 vinyl shoulder bag that smelled of the toxic plastic it was made with. Plus, the plastic bag it was wrapped in had Chinese symbols so not from Italy, not quality leather, and certainly not made from a master craftsman. Total fraud. When I contacted them as to what I received, the answer I got was "So sorry you feel that way." Instead of reading their glowing online reviews, I should have checked if there were complaints. Saw this ad in the NY Times so thought it was a legit company. The Times needs to vet their advertisers better.

SCAM!! Bought online in the US. After long delivery time you receive a cheap looking small replica of fake materials. NOT the leather bag on the webside! No brandname inside or outside - only Chaina stickers on the plastic raping. And you will not get your money back.. STAY AWAY FROM THIS FAKE “BRAND” - ITS A SCAM!!