BeforehatchedReviews of beforehatched.com

Beforehatched is obviously a scam. Like many people reviewing Beforehatched on Trustpilot, I ordered the stocking holders which took around 8 weeks to deliver. Once delivered, the items were scratched. They obviously just threw the items in bag and shipped them from the Netherlands. I contacted Beforehatched and they told me to send pictures which I sent 10 pictures. No response and no credit for the bad quality product. The only response that I received from them was "We are now on a vacation. There are only a few staff members on duty. We will respond to you in 7 days. Please be patient. Repeating emails may make us more confused about your request latter. Sorry for any inconvenience caused. We wish you a happy new year". Granted this was the 5th email I sent them and the fact they are all on vacation on February 5th. Complete SCAM!!! Need to find a way to put them out of business.

Scam. Overcharged my card and nothing ever came months later.

SCAM! DO NOT BUY FROM THIS COMPANY! If I could give 0 stars I would as well as all the other complaints. I wish I would have read online reviews before purchasing. Not only did they over charge my card for an additional $18 and merchant listed in CC statement is LANDSCAPET.COM LAUK GB -- it is not! They also will not accept my request to return the item based on their return policy because shipping back to their warehouse in China is too expensive and only offered me $18 in "compensation". Product was listed as shipping from Netherlands. Product received was not what I thought I had purchased. Bait and Switch. Instagram ads were strong.

DO NOT BUY FROM THIS COMPANY!!! If I could give zero stars I would. I placed an order and was immediately charged $40 more than billed. They credited it back and said 'oops sorry'... I tried to cancel and they said it already shipped. I ordered BEFORE THANKSGIVING 2024 - it is February 5 and I STILL DON'T HAVE IT. They say be patient and gave me new tracking info. This product is coming from China (not Italy as advertised) and has not moved for a month. I have requested a refund repeatedly and they will not issue one. I believe this is a fraudulent company and will try to post everywhere I can. DO NOT USE!!!!

If I could give no stars, I would! Iordered an item from this company and paid with my credit card. I was immediately billed for the same item from PayPal under a different company name for $10 more than the actual price. I contacted the credit card company immediately because I did not purchase through PayPal which of course results in canceling my card because of fraudulent activity. I did email the company, but only got a standard reply that they were on vacation and would try to have someone from the company reply within a week or so. I should have researched this company first!

Do Not Use this company!!! They will not take a return for the mantel hooks that do not fit my mantel. It took over 2 months to receive the product so I didn’t have them in time to decorate for the holidays. Now they won’t send instructions to return the product. In addition, this company advertised the hooks at a price of $54.00 US but then charged me $120.00 US. I guess only recourse now is to alert my credit card company about the fraud, and go to social media with this horrible experience so others don’t become victims. Awful!!

I would give negative stars if possible. This company is likely working a dropship scam (or blatantly just scamming people). My experience is on par with other reviews here: ordered 2 mantle stocking/garland orders in November. First time they shipped it, nothing made its way to me. They reshipped and when I got the package it was missing pieces. I emailed them asking for them to ship the missing parts. They offered a $12 refund. I refused and requested the missing pieces be sent to me. They offered $14 as a refund. Again, I said no as I needed all the parts for anything to work as intended. I offered to ship back for a refund and they said it was too expensive to do that. I'm currently out almost $150 and they are demanding I pay shipping (which is almost $100 since it's metal and going to China). I'm still disputing with PayPal and my bank trying to find a solution, but it seems PayPal is fine with them scamming their customers. Don't make the mistake I did - I should have known when I couldn't see any actual reviews on their website that this wasn't on the up and up, but I stupidly wanted the mantle holders since we have an unusually thick and long mantel and nothing else I had found would work. Please don't purchase from this company, save yourself the headache and loss of money.

Orders 2 sets of mantle hangers. Paid extra for VIP shipping. Took 2 months to get them and they are too small for the mantle. The website description is inaccurate. The company plays around trying to offer $10 refund! Won’t provide return shipping address nor refund.