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Beforehatched (beforehatched.com) has 141 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Don B.
Wish I could give them 0 stars. Ordered the garland/stocking mantle brackets on Nov 16th and never received them until Dec 29th. Now trying to get a refund for the return of the item since they weren’t usable for the holiday and the company isn’t replying coherently to the messages I’m sending. Total scam company. Don’t waste your money or time.
Deborah S.
Well to begin with I ordered these Norfolk pine garland, which is ok BUT…. Not as described. Then I also ordered the garland/stocking mantle hangers. Well I NEVER received them after waiting over a month for them!!! I sent them emails and they answered them “Before Christmas” but i emailed again after Christmas and have NOT heard back from them. DO NOT ORDER FROM THEM!!!
Karla M H.
Ordered mantel hangers November 15, 2024. Never received seems to have a fake Logistics site to show item in the USA, Clemson OH????????? This is December 29, 2024 NO ITEM???????? SCAM
Keri K.
Ordered the garland /stocking hangers November 16. Now December 28 and nothing. Used PayPal. They provided PayPal with a tracking number that when clicked on, says no such tracking number. Filed a complaint with PayPal and still waiting. Website is a total scam.
Erica
Total scam. I ordered their garland hanger at the beginning of November and it never came. I got conflicting tracking numbers. Still don’t have it. “Customer service” could not help. Had to dispute the charge.
Patricia H.
I have had a similar experience and wish I read these reviews first. I ordered the Fireplace Stocking and Garland Hanger on December 4. Their website says it takes 7-14 working days and I am still waiting. From December 4-December 18 their bogus tracking says it was in Romania. Finally on December 19 it finally said the shipment had been shipped to the United States. At this point I have no idea when or if I will ever receive this. Totally disappointed and feel like I have been scammed! It is now January 8 and I never did receive anything from them. They will not give me a refund so I have now disputed it with my credit card company.
Shirley S.
It will come from China weeks later and will not be the item you ordered but a cheap resemblance that is useless. The site says free returns but they will never send you a label and won’t issue a refund or replacement
Joshua S.
Total scam site and will steal your money. Do not order from them. Took 6 weeks for my item to arrive and it was broken…provided proof and they still won’t give me a refund or allow me to return. They will say “will you take $10 for something you paid $75
