BeboniaReviews of bebonia.com

Response from BeboniaApr 3, 2025

We’re so sorry to hear about your experience — we completely understand how frustrating that must have been. We don’t recommend swimming in your extensions, as pool chemicals like chlorine can severely dry out the hair and affect its quality. You can learn more about our hair maintenance tips here to help keep your extensions in the best shape possible: https://bit.ly/41WOHPl. We truly appreciate your feedback and are happy to help with any questions or concerns!

Response from BeboniaMar 17, 2025

We're truly sorry to hear that you didn’t have a positive experience with our customer service. That’s certainly not the level of support we aim to provide, and we’d love the opportunity to make things right. We’ve requested more information so we can look into your concerns and ensure your questions are fully answered. Please feel free to share any details, and we’ll do our best to assist you as quickly as possible.

Response from BeboniaJan 6, 2025

We sincerely apologize for the frustration this situation has caused due to your package being returned to sender. As soon as it is received, we will reship your order immediately to avoid further delays. We understand how important clear and quick communication is and will use this opportunity to review our contact methods with our team. Your satisfaction is our priority, and we're committed to making this right. Thank you for your understanding!

Response from BeboniaDec 31, 2024

We’re so sorry to hear about your experience and understand your frustration. Your order needed a quick verification step, and we tried reaching out via email but didn’t hear back. Please email us at **[email protected]** so we can sort this out for you and help you place your order safely. We truly appreciate your understanding and are here to help!

Response from BeboniaDec 2, 2024

We’re so sorry to hear that your experience didn’t meet your expectations. We do see that you were able to connect with our support team via Instagram Direct Message, and we hope we were able to address your questions. If there’s anything else we can assist you with, please don’t hesitate to reach out again. You can always email us directly at [email protected].

Response from BeboniaNov 21, 2024

We’re truly sorry to hear about your experience with your recent set of extensions. Your feedback is incredibly important to us. Our team will be reaching out to you shortly to assist. We’re committed to ensuring you have a better experience and can get back to loving your curls!

Response from BeboniaOct 14, 2024

We're truly sorry to hear about your experience with our extensions. This is not the experience we want for our customers. Your feedback is really important to us, and we want to make this right. Please reach out to our support team at [email protected] so we can assist you further and address your concerns. We’re here to help and ensure you have a better experience!

Response from BeboniaOct 3, 2024

Thank you for taking the time to share your feedback with us. We're so sorry to hear that your experience wasn’t what you expected. Our team has already reached out to you via email so we can work together to resolve this issue and provide the best solution possible. We truly appreciate your understanding, and we’re committed to turning your experience around!