BEARPAWReviews of bearpaw.com

I ordered a pair of bearpaw trainers and they took 4 weeks to come. Having only worn them 3 times I went to put them on with the laces slackened all the way. The heal strap ripped the back of one of the bear paws and having contacted Pure Step(the company I bought them from!) They said their is no manufacturing defect so alas they will do nothing about the faulty trainers. I even enclosed lots of pictures showing the failure and this made no difference. Pure step keep asking me to give them feedback so here it is. Don't buy this poorly made product. I am very gentle with shoes and trainers and normally get 10 years plus out of a pair so worn 3 times and failed on the 4th time is extremely poor

I bought Amy style and the top opening is too small to slip my foot in. So disappointed. Never buy online.

I WILL NEVER BUY ANOTHER BEARPAW PRODUCT! BOYCOTT ALL BEARPAW PURCHASES. I HAD A TERRIBLE EXPERIENCE WITH BEARPAW CUSTOMER SERVICE: AFTER GOING BACK AND FORTH FOR A WEEK ABOUT A PAIR OF $70 SLIPPERS FRAYING WITH STITCHING COMING OUT..AND PROVIDING PICTURES OF EVERY ANGLE OF THESE SLIPPLERS TO THE CSR. (MIND YOU, THESE WERE A GIFT FROM MY MOTHER WHO LIVES ON $743 A MONTH AND NOW ONLY 2 MONTHS OLD) THIS IS THEIR REPSONSE: SERIOUSLY. Although we may not be able to verify/validate the purchase and we do not offer replacement for normal wear and tear, we can still offer a 20% discount/coupon code that you can use on the bearpaw.com website for a new pair. Please let us know if you would like to take advantage of this offer.

This is a scam! Do not pay anything in advance, you will loose your money and don't get what you ordered!!!!

Ordered via the bearpawshoes.eu website on December 16th. Website clearly stated delivery within 5 days, I.e. before Christmas. 24 days later I am still awaiting delivery. Company refused to cancel order and refund me, despite the fact that their parcel tracking system shows my package still hasn't left China yet. Perhaps each pair of boots is made bespoke? Update: Day 38. Order still not delivered... Update: Day 40. I received a delivery today - it was the wrong package. I was expecting a pair of Bearpaw boots, but instead received what I assume is a fake Cartier ring. I think I can safely conclude this is NOT a legitimate business...

My order was canceled almost three weeks after I placed it and I was notified by an email that said I requested the cancellation myself. It was really confusing as a customer to learn about my order this way. Then they apologized for their mistake miscounting inventory and offered a coupon. I will not be purchasing from this site. They didn’t even take the time to create a email template related to my issue, waiting 3 weeks to tell me about the problem and sent a coupon. No thanks. If BearPaw is trying to compete with the Uggs of the world, they need to step up their customer service because my hot take is that you get what you pay for and I got a cheap customer experience.

I needed to cancel an order less than 24 hours from the time I ordered, they confirmed the item had not been picked for shipment yet, but they refused to cancel and refund my money.

I placed an order over two weeks ago with 3-5 days shipping an still haven't received my items l will never order from this company .