Beacolors Reviews | Read Customer Reviews of beacolors.com

Beacolors Reviews | Read Customer Reviews of beacolors.com

Beacolors reviews

Showing 48 reviews with 1 star · Clear filters

amanda K.
Nov 3, 2024
I ordered 5 pairs 4 came and they are…
I ordered 5 pairs 4 came and they are refusing to replace the pair that did not arrive.
Response from BeacolorsNov 5, 2024
We apologize for giving you a bad shopping experience. Through your message name I found your order, your order contains the United States warehouse products, so your order is split into two packages sent, which you buy a United States warehouse products are sent separately from the United States warehouse, waybill number 9200190289490025924629, the carrier for usps, this package has been delivered 5 days ago. The link to check the logistics of this waybill number is https://t.17track.net/en#nums=9200190289490025924629
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Willie
Oct 19, 2024
Every order of the same product with the same name is not the same.
With every order I never know what I'll get. Never the same color. Some have a thick white coat inside and make the lens appear yellowish instead of greenish. I absolutely do not want the thick white coating and for the third time when I order several that is what I received again. As I have explained to you two times previously these are not the same and shouldn't been sold as the same item because they aren't the same. And once again I have wasted more money because you refuse to understand the difference. So once again I need to find another supplier. Thanks for for all the trouble you give me and will not refund my money. Please tell me why you say I can return it and get my monies back but when I spoke to someone they said I only get not even a forth of what I paid?
Response from BeacolorsOct 21, 2024
We apologize for giving you a bad shopping experience. The style of the lenses is different depending on the design and the color of the flower. If you have any questions about your purchase, you can contact us at our customer service email: [email protected] Or the online chat on the website to contact us and verify the treatment.
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Heather
Aug 10, 2024
Since there is so many bad reviews
Since there is so many bad reviews, why don't we all get together and get a lawyer and get them involved? Maybe they can get up off their butts and do their job correctly. I ordered three pair one pair and then two pair on a separate order.And then I only got the one but not what I ordered n then only got one pair on the order I ordered 2 pair n still not the rite color I would like a refund n it's Heather not Joshua you don't even have my name rite
Response from BeacolorsAug 12, 2024
We are sorry to give you a bad shopping experience. If you have any questions, you can contact us by email or online chat at any time. If there is any problem with the product or order, you can tell us your problem clearly and we will verify and handle it for you.
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Bish Mc B.
Jul 18, 2024
I was a fan of Beacolors for a little…
I was a fan of Beacolors for a little while I ordered 3 pairs on separate occasions. The last time I had to go to the hospital unexpectedly but I never got my package. I was there for 5 months when I got out I contacted Beacolors and they told me I was out of luck. I sent proof of the purchase and told them my story. They were very rude and told me I needed to pay for the shipping. They stopped corresponding and I am out $20. I won't use them again.
Response from BeacolorsJul 18, 2024
We are sorry to give you a bad shopping experience. If your shipping number has shown that it has been delivered, but you personally report that you have not received it, you can contact us to resend it to you. We will resend the product to you free of charge, but you need to pay the shipping fee. This is stated in our return and exchange policy.
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Ileana F.
Jul 3, 2024
Parece que mis lentes de contacto han viajado por el mundo entero
Todavía sigo esperando mis lentes de contacto y la última notificación que recibí fue junio 17..en tránsito 😡
Response from BeacolorsJul 4, 2024
Hola, hemos verificado que su paquete se envíe a Puerto Rico y actualmente se encuentra en trámite de despacho de aduana. Debido a las recientes inspecciones más estrictas de productos importados y exportados en los Estados Unidos, el despacho de aduana será más lento. Todavía estamos haciendo un seguimiento. Una vez liberado por la aduana, se entregará a la oficina de correos para su entrega. El plazo de entrega sería un poco más largo, pero te garantizamos que los productos te llegarán en buenas condiciones. Debido a que no tenemos derecho a controlar la entrega internacional, si desea conocer más detalles sobre el seguimiento, puede recomendar coordinar con el servicio postal local para verificar cierta información sobre este paquete. Número de seguimiento#LM100371596CN Llame al: 1-800-275-8777
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Chris
May 25, 2024
My Package is in Limbo
I would really like to give a great review but my experience has been a bit of a nightmare. I ordered on 5/5 and was given a tracking number for 17 tracking to track my package. I began to panic when I saw it was coming from over seas, but had already ordered an decided to give it a shot after seeing that there were a decent amount of satisfied customers/reviews. Unfortunately the sender confused the “5” in my address for “3” and the package was sent to an undeliverable address. I reached the sender to be told there wasn’t much they could do. I attempted to place a memo on the site with the correct address and the package was marked undeliverable. I was able to get ahold of the sender who gave me another tracking number for USPS and when contacting them was told by an agent that they were unable to deliver the package and it was at my local post office this on 5/24. I work long hours during the week and was able to get there today Saturday 5/25/24 just to be told they did not have it and can’t find it and will have to wait after the holiday to speak to one of the master postman who could speak with the carrier in hopes to locate the package. 😔 It’s been defeating trying to track it down all on my own. If I were able to get this rectified I would consider updating my review but right now I may be at a loss and feel this review is fitting of the experience I am currently having, as I am out the money and no one seems to know where my package has gone. My order number is 4PX3001104469578CN And USPS tracking is 92612927005455000800634349
Response from BeacolorsMay 27, 2024
Sorry to bring you a bad shopping experience. What is your order number? Can I check your order? Regarding the order address, the logistics order will be printed and shipped based on the address you filled in when placing the order. If your address is incorrect, please check whether the address information in your personal center is correct. Regarding the order, the order is transported through the logistics provider we cooperate with, so once the order is sent from the warehouse and arrives in your country, we have no control over the delivery issues, but we are happy to feedback your questions to the logistics carrier. Urge them to deliver as soon as possible, please understand.
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Kelli R.
May 11, 2024
I ordered when they had the buy 3 get 4…
I ordered when they had the buy 3 get 4 free or something like that. I got the 3 pairs and that's it for 67 dollars. I had to set up a dispute today with pay. DONT ODER FROM THEM HUGE SCAM.
Response from BeacolorsMay 14, 2024
Hello, we checked your order and found that you bought 7 pairs of lenses and have received -$34.97 rebate (Buy 4 free 3 offer). The order was split into 2 packages and sent out. The first 3 pairs of lenses you received were sent from the US warehouse, the remaining 4 pairs are shipped from Hong kong warehouse and still in transit, track with link: https://track.4px.com/#/result/0/4PX3001097058001CN. We have updated you with a fulfillment notification containing logistics information for 2 packages.
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Tina W.
Apr 17, 2024
I received my package today,I only had…
I received my package today,I only had one contact lens,had both packages but one didn't have a lens in it,will not recommend this company
Response from BeacolorsApr 18, 2024
Dear customer, We're sorry to hear you've had such a frustrating experience. Please drop our customer services team with message or email to let them know all the details and we promise you we'll tailor a satisfactory resolution for you.
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