Allen B.
Beachaven Auto Care is a RIPOFF!!
This auto shop is a RIPOFF!!! The first time I went there they tried to charge me double of what the Owner quoted me for the brake controller install. The second time I went there for an electrical diagnostic check & repair, they charged me upfront for 3-hours diagnostic fee (nearly $500); weather it took 15 or 30-min to find the problem. It did not take more than 1-hr to find the problem & begin repairs. When it came time to pay my bill, I figured they would take off the extra 2-hrs of diagnostic fee; however, the owner would not. Then they had added a $210 tow bill for a recovery in the middle of the their 3-day repair; of which, I had told the lady working the phone that I did not expect to have to pay any tow bill because this was in the middle of their repair. I had to inform the Owner I was going to the BBB & small claims court over his outrageous billing. Only then, did he remove the tow bill, but he still would not remove the 2-hrs of Bogus diagnostic fee. (Not even Ford, Chevy or Dodge charge 3-hrs upfront for a diagnostic fee; they charge 1-hr at a time.) Then when I got home, I looked up the same 3-parts they installed on my truck, I discovered that they had charged me more than 4-times the cost of the parts. On 1-part they charged more than 9-times it's cost! DO NOT GO to Beachaven Auto Care & Towing at 2198 Madison St. in Clarksville, TN, unless you want to get RIPPED OFF!!! (Allen B. / Senior Disabled Combat Veteran)