BaseLangReviews of baselang.com

No company is perfect, but Baselang is pretty solid. It especially excells in the customer service department; with coordinators who really do seem to care and want to help, and who are efficient in how they go about it.I was disappointed in the recent change of price to a monthly subscription. It's understandable that a company will occassionally have to make those types of adjustments, and it seems like Baselang has been extremely careful about keeping subscriptions affordable and not increasing prices often. But the fact remains that amount was greater than what seemed right. To increase by $10 to $15 is understandable. To sail past $10, $15, and even $20 and $25, and increase by $30?... Yikes! It also seems that Baselang has gotten some new teachers lately, but it also seems that a majority of these new teacthers are Spanish only and/or gentlemen. That is to say, it would be nice to have a wider variety of new teachers to choose from. It would be especially nice to see more female teachers in the 40 year + age range. It would also be nice to have more teachers to choose from with evening and nighttime schedules. Lastly, the electives really need an upgrade. Yes, there are a lot of topics to choose from, but if a student has a particular interest it would be great if there was a way to earn elective credit by digging down deep enough into one's own chosen topic. Maybe like a 'besoke' or custom elective opportunity. It would also be great if the teachers didn't jump in to correct students so quickly, especially students who've been studying for a while and should be given an opportunity to correct their own mistakes. Amigos lessons or Parejas lessons would also be great. If two people in a household are learning spanish on Baselang, if I am a Baselang teacher, the thing I would most want to see is those students incorporating Spanish into their daily home life and using it together. Last but not least, could we students please get a Baselang merch store?

I have been on this platform for a number of years. My opinion of the service is mixed. I have tried to be fair as well with the points to improve on being things that I have already emailed Baselang support about. Things I like: The platform is flexible, with students able to reserve and cancel a class with little notice. If you are a beginner, there are levels to go through with structure. If you are an intermediate or advanced student, you can do a welcome class with a test. You can choose the teacher based on gender and country, and if you have a particular accent that you like, etc. There are some countries there more than others. Things I've found difficult: I have had teachers personally attack me for my level of Spanish, particularly my pronunciation. This goes against my general experience and feedback in speaking Spanish with natives in general, and was rather demoralising on a personal level in desiring to learn the language. Support really didn't do anything about this other than to apologise. I find the levels incredibly frustrating. According to Baselang, I am at the same level as when I started in 2019. I can't progress through a level unless I complete meaningless and simple electives, so I haven't done this. Baselang has also communicated conflicting information regarding this. Being tested at C1 level, my Baselang level doesn't correspond to my actual Spanish level. I am really forced to use the platform for conversation practice and not much else due to this. Teachers still speak English to me, despite many attempts on my end to not have this occur. I have sent many emails to Baselang support about this. Even the support emails are responded to in English when writing in Spanish, which probably explains why teachers feel that they can practice their English in a Spanish class. My view is also that the quality of the teachers was much better in the early years, and it actually seemed that there was a greater care for their students in the earlier years as well. They seemed to have a genuine interest in the progress of their students. The model of Baselang is also student driven, in the context of what learning takes place. This for someone like me is difficult, because I need to direct them, when I actually need some direction with things to improve on. My Spanish is good, not perfect. In all, support is quick to respond, but doesn't actually solve the issues for the students. They say things like, we'll talk to the relevant team about this, and then I never hear anything again. We give feedback for teachers, but we never know where it goes or how it is used (I have asked about this). I haven't given feedback for a while due to a lack of clarity around this. I rarely get any feedback on my Spanish in the class. I also can't see what teachers have written about me, even though I am told that they have done this as part of Baselang's processes. On other platforms, there is more clarity around reviews of students and teachers. In all, if these issues aren't a problem, then the flexibility and structure of the platform may be of a benefit to you.

It felt like Mariano was in a hurry, and not really engaged in the lesson. He joined a few minutes late and ended a few minutes early, so we really only talked for maybe 22 or 23 minutes… And he seemed distracted the whole time.

Pros: -unlimited classes. - $1 for 1st week and then $149 every month after until you stop paying. - good for conversational exchange. A lot of them speak slowly. - You can choose up to 3 favorite teachers and can change favorites every week. You can book 2 days more in advanced than normal users who just use the normal booking system. -hundreds of "teachers." maybe 400+ Cons: - lots of young "teachers" who don't know much about grammar. I mean less than 18 years old "teachers" who can speak Spanish but if you ask them questions about grammar, they have a hard time explaining. I am used to LICENSED professors from Lingoda so I know how PROACTIVE teachers are when they know grammar. I have met only 2 professors of English and Spanish in Baselang so far who are proactive in giving grammar tips. Most of them just speak the language. If you improve your "teacher's" grammar teaching skills, I might like it. - the few teachers I like (those who really know about grammar and speak slowly) were always fully booked even when I put them as favorite so I was compelled to choose from the rest and ended up having conversations instead of learning. tl;dr: Use baselang for conversations mostly. If you wanna learn grammar, use Lingoda, busuu or other websites/apps.