Bandsintown is a music website, billed as a "platform where artists and fans connect".
Bandsintown (bandsintown.com) has 47 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 36 reviews with 1 star · Clear filters
ro
Useless waste of time that makes you LOSE A CHANCE FOR TICKETS. You spend AN HOUR trying to gain access, their worthless system failing all the time. And when you can finally get in? It just redirects you to ANOTHER website! By then, the presale is OVER. Pointless intermediary.
T. D.
Inconsequential, even useless. It announces artists' tours two days after tickets go on sale. Other platforms are much better informed.
Dani
Made an account recently so I could be notified when literally only TWO artists I want to see are performing near me. Since then I've received maybe 20+ emails, multiple per day, all for random artists that I have zero interest in and have never indicated I wanted to see. I adjusted my settings to only receive event emails for artists I'm following (again, literally two people) and nothing changed. In each email, they say I'm receiving these notifications because I follow whatever artist they're pushing (I don't), and no amount of unsubscribing seems to work. Good idea in theory, absolutely trash execution. Will be deleting my account and reporting any more emails from them as spam. I'll just keep tabs on the artist's tour schedules myself.
Deb B.
Incessant emails and unsubscribe doesn't work. Infuriating.
gijs
Once I clicked a link on Youtube, it kept giving me popups until I removed the bandsintown cookie.
Nicole B.
I’ve used this app for years, but over the past year it’s gone completely downhill. Support has been useless I’ve opened tickets and either get no response or I have to follow up multiple times just to hear back, and even then nothing gets resolved. I’ve reported more than once that the app no longer sends me new concert notifications, and it constantly unfollows artists I know I’ve followed repeatedly. I’ll follow them, check later, and they’re back to “unfollowed” again. All of these issues have been reported multiple times, and nothing has been fixed. At this point, it’s clear they don’t care about the user experience, so I’m done with the app and I honestly don’t recommend it to anyone.
bmc
forced, i wanted to order a ticket for a dutch band, to use this app and site. mandatory to create an account. after reading i don’t want to make use of it anymore and stopped my account. But emails keep coming whatever i’ll do, alter subscriptions and so on, they’l keep spamming me with bandemail and other unwanted advices.
Hew B.
i made a joke about Taylor Swift is garbage and i said i was playing at the United Center and they took my account down.
