BalyotReviews of balyot.com

I made 2 Pre-Orders. One, over 14 months ago, the other, 6 months ago. Other Shops already had theirs in stock. I am without. I received a shipping email stating one order is shipping. That order stayed in USPS "Pre-Shipment" for 5 months. Never Shipped. I received a Balyot mass email, Pre-Orders arriving this month. Month passed, Pre-Orders never sent. Emailed a few times, via support & chat. No Response. Emailed for a Pre-Order Refund, per Policy. No Response, but oddly, the next day, I receive Bank notification of Fraudulent Charges. I emailed Balyot again, that if No Reply or No Refund, I will file a complaint with FTC, IC3, BBB, and a review with Trustpilot. No Response or Refund, so here I am. I do not want businesses to fail, but I do not like being scammed or for anyone else to endure this experience. It hurts this specific buying community.

Hace un año hice una compra de Funkos porque el precio era el mejor comparado con otros lugares ,estos en pre -order pensé sería un buen regalo de para mi hijo faltaban 3 meses para navidad ,envié algunos correos la persona me respondía que podía cancelar mi orden yo no la cancelar quería los funkos ya que estos ya no se conseguían en ningún lugar acepté esperar más quizá esta vez llegarían para su cumpleaños y no fué así ,después de el 5 correo de mi parte esta vez no muy amable diciéndole a quién me respodía que era ridículo ya habían pasado 6 meses y nada los llegaron 2 semanas después ,estúpidamente este año les volví a dar una oportunidad y estoy en la misma situación ,no recomiendo esta compañía ellos toman tu dinero a diferencia de gameStop que compras pre -order y toman tu dinero hasta que el producto es enviado ,Balyot toma tu dinero 6 meses sin recibir nada

Says on website that you can cancel a pre order for any reason. But they never respond to email requests. I have emailed them multiple times and after a few months i have not gotten a response. Seems like either a scam or ran by people who don't understand how to run a business properly. Either way avoid at all costs. It's almost been a whole year since I placed my order with no information from them and them not responding to my cancelation request.

Stay away from these people folks. Just ordered about 300 dollars worth of stuff. Initially I just wanted to cancel 2 items, I reached out to them in timely manner giving them at least a week to respond but to no avail. I've reached out to them via email and instagram, no response. Stay away people. Stay away. Now im wondering if I will even get my stuff.

They scammed me, I pre-ordered a diamond collection Wednesday. Suppose to have been shipped beginning of Feb. So a few weeks ago. And I've been messaging them. First few times were days apart, giving them time to respond. But nothing. I started messaging them more frequently still being polite. And its been almost 3 weeks no response at all. No customer service number to call. Just email. DON'T TRUST THEM!!!

Terrible company, ordered an nycc pop before it even came out and did not receive it by the date posted which was the end of November, 2022. I then commented on their instagram post asking where my pop was in the beginning of December, and they said it would be here by late January. Well it’s late January and no pop, so I asked for a refund (which I was granted), and then they deleted all of my comments but the ones that make it sound like they helped me out. Someone replied asking if I had received and I said nope and that I had gotten a refund, and called them out for selling product they don’t have, and they blocked me. DO NOT ORDER FROM THEM

Worst experience I’ve ever had ordering online. Placed an order on august 30th and was told product would be shipping end of November. sent an email 54 days ago with several emails following with no response. I received an update today stating that the item would be shipping end of February. This item has already shipped from pretty much every other vendor. Worst customer experience ever. If you are looking for great service and timely responses steer clear of Balyot!!!!!

I pre-ordered a funko pop back at beginning of November for my son who spent his hard earned money on. It stated it would ship beginning of January. It is now approaching end of January I have emailed them 3 times over course of 3 weeks with absolutely no response. Ship dates now say March 2023. I understand this can happen with pre-orders, but I first asked for status and heard nothing for over a week, and have now asked for a refund and have not received it or a response. It is not complicated to respond to your customers especially when you "guarantee a 100 % refund" on pre-orders that have not shipped. I am highly disappointed in your site, will never use it again, or recommend it to anyone. Worst customer service and site ever.