Laura V.
Gender Reveal
I ordered a box of balloons for a gender reveal for my out of state parents. Customer service is great.

Balloons in the Box has quickly grown into one of the leading brands in the gift and party industry. We specialize in bringing you unique gift ideas to turn every event into a reason to celebrate. Our popular balloon packages light up the faces of delighted recipients across the United States.Each package is theme and color coordinated by skilled party planners and assembled by our professional warehouse team. Special care is taken to ensure that the balloons and supplies are made of the highest quality material on the market.Balloons in the Box is distinguished by the unsurpassed creativity and skill that is embedded in each gift package. It's the little details that make all the difference.
Balloons In The Box (balloonsinthebox.com) has 206 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 27 reviews with 4 stars · Clear filters
Laura V.
I ordered a box of balloons for a gender reveal for my out of state parents. Customer service is great.
Favor
They were on time and made him feel special. I gave 4 stars because they were not fully inflated and won't stay afloat long like I want.
Response from Balloons In The BoxDec 29, 2022
Thank you for your feedback! Here at Balloons in the Box, we make sure that the balloons leave our facility in its pristine condition. However, during Holiday season, due to the influx of items being delivered for this season, UPS may impede the delivery of the balloons and it might slightly deflate whilst in transit.
Barbara I.
My friend love the balloon in the box. The balloons are still floating in the air. They was delivered December 15.
Response from Balloons In The BoxDec 28, 2022
Thank you for your feedback! We are happy to help you translate your love for your friend through a balloon gift. Balloons in the Box is committed to spreading love and joy on behalf of our customers. We hope to see you again!
Sabrina
You forgot to put my name who’s it from and the personalized messaged was not noticeable it was placed where he couldn’t even see it luckily he knew it was from me so I was able to find it so he could read it
Response from Balloons In The BoxDec 28, 2022
Thank you for your feedback! We are committed to provide you with an experience you will always go back and reminisce about. We are sorry to hear that there was no name and personalized message in the balloon package. For future orders make sure to properly add your personalized message and from whom it is at the personalization section on our website, so it could be added to your cart.
Natasha H.
I was excited because birthday balloons were able to be delivered to my mom who lives in a small town where local deliveries aren't an option. The only thing I was disappointed in was that the QR code wouldn't work for the voice recording we out on there for her.
Response from Balloons In The BoxDec 7, 2022
Thank you for your feedback! Here at Balloons in the Box, we aim to deliver a quality experience that you will always remember. We are sorry to hear that the recording was missing, for future orders please make sure to save your recording before proceeding so that your audio greeting will be added to your order.
Debbie
I was disappointed in how the package arrived for fun in a box ..we sent pics to customer service they agreed I use this company all the time and I ne er have an issue ..I have a 2nd order to some one else again this week. My damaged order got refunded that is 100 % the proper thing todo ..one small business owner to next
Response from Balloons In The BoxDec 1, 2022
Thank you for being such a valued customer! We sincerely apologize for your recent experience. Here at Balloons in the Box, we strive to make sure that your balloons arrive at its prime condition. It's for that reason that we only ship with UPS, because they are known as the most reliable. We are happy that we helped resolved the issue. We hope to see you soon!
JBK
Birthday Balloon Box I hesitated between 4 and 5 because I am not the one who received the box. However, the recipient of the balloon box loved it, sent a picture of it, and it looked good. Ordering the balloons was easy. I wished I could have had a choice in balloon designs, but understand that could become complicated. The box arrived on her birthday which was a huge plus, it had the correct age on the balloon, and appeared undamaged. I would order from here again.
Response from Balloons In The BoxNov 24, 2022
Thank you for the feedback! Here at Balloons in the Box, we take pride in bringing the recipient an experience of their lifetime! For your next order it's good to know You can further customize your balloon bouquets through the "Make Your Own Bouquet" tab of our website.
Melanie A.
Order on 9/6/2022 the Balloons and birthday card for delivery on 9/13/2022, that was the day the recipients birthday. The order was confirmed as well the delivery date. On 9/13/2022 at 5pm no delivery. Called and was told the delivery had delay of 2 days. 2 days after birthday. New delivery date 9/15/2022.I was not happy at all, and as per info they did not had any reason available for delay. Then 9/15/2022 still no delivery and no update was given. Finally on 9/16/2022 at 11:30am package arrived.. 9/22/2022 Update to my previous review. I was contacted by Tiffany, regards my review and the problems I did run into.. Tiffany apologized sincerely about the late delivery and failed communication. Something that is unusual for Balloninthebox. Due to the inconveniences, I did also received a full refund. Tiffany was very professional in her communication what does go a long way and I do appreciate it . It was not about the refund, I want to make this clear. This professional behavior and care made me feel good about Ballooninthebox. It does show that they do care about their customers and listen to the customers. Something you don't see a lot these days. Thank you Tiffany, Thank you Ballooninthebox.