Our job at BALANI is to unwind the uptight image of custom clothing. In our modern showroom, we present the tradition of custom fit clothes through a contemporary lens. With a commitment to quality, we collaborate with our clients in a new way to exceed expectations. It’s your style, your way
Balani Custom Clothiers (balanicustom.com) has 521 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Clothing & Underwear · Chicago, Illinois
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Clothing & Underwear · Champaign, Illinois
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Clothing & Underwear · Chicago, Illinois
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Showing 13 reviews with 3 stars · Clear filters
James M.
Bought 2 custom coats, over $1000 each. Belts didn't fit. Contacted Belani, they sent FedEx envelope to return belts, which I did. Never got new ones. Very disappointing, long term customer. Things have changed, not for better.
Ryan S.
I chose Balani because of its excellent reviews online. I ended up being very satisfied with the salespeople but highly disappointed in the quality of the clothing. Nothing fit properly the first, second, or even third time around. It took many months of sending things back for further alterations before I had clothing that looked at all tailored to my body. In the end, I consider this whole experience to have been far more expensive than it was worth.
Mike T.
I have bought 3 suits so far. The quality is great. What I'm not happy about is the hard sale that the sales person did and his lack of interest in the product sold once the sale was completed. For the money that I spent on each suit I expected more help with putting together a style.
JBenedetti74
I love 1 of my suits and all my shirts, but did not get the quality that I paid for on 2 other suits.
Anonymous
Balani is okay. Customer experience with my rep has been mediocre. I've ordered ~25 shirts and they all come in different, even in the same batch (different fit, different collar, etc.). Suits fit well though. Shirts aren't worth it to go there with the online MTM companies now.