Balani Custom ClothiersReviews of balanicustom.com

The clothes didn't fit at all, took me three alterations to get them right. Not what you want out of a custom fitting. Even their own tailor asked who measured me, because the pants were so far off from actual. When I asked them about it, they told me that's what they thought I wanted: pants too big in the waist and three inches too short.

Some shirts had fewer buttons, some shirts had missing placket stitching, the buttons fell off some shirts, some shirts arrived with fabric runs. Pants had pockets that came un done. This is all from multiple orders over 6 months so it is not an isolated condition, it is systematic poor quality.

I ordered 5 shirts. Measures were taken for almost two hours. I was very specific what I want, like and most of all dislike. Even send pictures about the little details I wanted on my shirts. After two months of waiting, "my" shirts arrived. Sleeves were too short, multi color threads were used for the button holes (which I never request), the details I've requested weren't there, the brand logo wasn't removed per my request . The shirts were send back for correction, which I knew nothing was going to be corrected. After another month of waiting, the shirts arrived exactly the same, nothing was done. What was the most disturbing above all, Christian their manager, told me over the phone "You are too demanding and we cannot satisfy you". This is the most abraisive and unprofessional person I've come to do business with. I have no idea how he got to be a manager in a customer service industry! Bottom line is this establishment is not about making custom shirts. Pay extra and get real custom product from either Hamilton or Charvet.