Bill S.
Lost and damaged items
Lost and damaged items I'm not sure how this company can be considered professional based on my experience, especially considering the cost. During pickup, furniture was not wrapped in blankets before being removed and loaded onto the truck. This resulted in damage and scratches on many items. The movers were rushed and disorginized. One box was never inventoried during pickup and therefore was lost. It contained a significant item, not of value, just of importance. Gone. In addition to that, a couple of other unboxed items were lost. These were large items, not easily misplaced. Those items may now belong to someone else, as when they made my delivery, they included items that did NOT belong to me. Ridiculous. Boxes not considered heavy-duty will be damaged. Guaranteed. There's little care given to anything. Delivery was delayed 2 days; I was never given a reason. And being a big tipper, as I was to all the movers, does not make a difference. I wish I could get my money back. I'm surprised by all this because we've always had good luck with Allied (Bailey's is an Allied affiliate), and I've used them a few times recently. If this is how Allied runs their affiliate program, it's disappointing, and I will unfortunately choose a different moving company next time.