Badgley MischkaReviews of badgleymischka.com

Terrible, size do not fit, they do not return money after two months upon return and several emails. Shipping for returing I had to pay myself.

I recently placed an online order for a pair of Badgley Mischka - Jamila Ankle Strap kitten heel shoes. When I received the shoes, I was terribly disappointed with the quality of the shoe. When I attempted to return the shoes, the company informed me that the shoes are not eligible for a return; because they are a Final Sale. I am additionally disappointed with the shopping experience because the company's website does not clearly state that the shoes are non-refundable or returnable.

Avoid!!! I ordered 2 pairs of shoes totalling £400. Read return policy prior to buying which said return within 30 days for full refund. However when I processed my return online it said £270 will be refunded and BM won’t help me with this Totally awful!!! Now I’m out £130 and no idea what to do about it They don’t mention this prior to ordering

I wish I'd read these reviews before ordering. I ordered incorrect size and then was advised to cancel the order, which I did. I received confirmation of the cancellation and informed me that refund was being processed. I then ordered correct size, which arrived. They did not refund the original order. Disputed via credit card, who refunded. I received an email from cc yesterday telling me that they are disputing the refund. I received an email today from MB informing me that they had shipped my order! I checked and this is the order they cancelled and supposedly refunded. Avoid them unless you want to be ripped off!!

Products are faulty and of a bad quality. Badgley M. are a scam as they hold no responsibility for VAT costs despite the fact they have IOSS number. My country's customs office checked them and it is clear they should return these costs because I prepaid for it, but they do not care. I would NEVER buy from them again. This is not a serious company. They rob their customers off their money!

Horrific customer service. I ordered two different times and received worn/imperfect shoes. They don't do exchanges for whatever reason making the whole process a nightmare for the customer. They're almost impossible to get ahold of. They respond when they feel like it and don't really care about the customer whatsoever. Waiting for a refund takes an eternity. I wanted shoes for my wedding but will absolutely be using a different company.

Loved my shoes but they were faulty and the company have been very difficult to deal with. Contacted them several times on Instagram, Facebook and email and they would occasionally respond then go quiet. Rang them multiple times even offering to pay for the replacement part and shipping and they kept saying they would look into it and I haven't heard from them. Wouldn't purchase from them again.

I ordered shoes from them and it was shipped late from the shipping company they deal with.. and because of problems from both parties (the shipping company affiliated with the site and the shipping company in my country) the shipment was not delivered and returned.. I personally contacted them because of this problem and demanded the amount of money and emails were sent ، No one answered for more than 3 weeks .