BackstageReviews of backstage.com

There was a mistake with the cancellation and I was charged full price for a subscription I did not need even before trial ran out. They never paid me and blocked my sender mail even though I literally have proof of scam. Their customer support is also illiterate and is probably kids.

The registration team appears to lack basic common sense. I am the owner of a laser clinic, currently working on a short advertising film. I submitted my driving licence, along with my company name, email address, and website. Despite this, the registration team asked me to provide an IMDb page. I explained clearly that I am a small business owner not a film producer or model agency and that we are producing a short promotional film and advertising for models to participate. Their response? They insisted again on an IMDb page, references, and even a CV. Are they seriously suggesting that every person who wants to advertise a job on the platform must be affiliated with the film or modelling industry? That’s absurd. The most illogical part is that I submitted a national identity document containing my full name, address, and official business details and they still claimed they needed an IMDb page "for the safety of the models." Let that sink in. A government-issued ID is not considered valid verification, but a self-created online profile is? Frankly, the registration team seems disconnected from reality. Management should either properly train this department or employ staff with basic common sense. Alternatively, they should clearly state upfront that only individuals or companies associated with the film or modelling industry are allowed to register and post jobs. It's as simple as that! Usually, i am a very easygoing nice guy, but when I meet with absurdity ans luck of common sence. I am going nuts.

They want me to pay to apply for a job.

I used them when I was an actor on a regular basis, used to use their call sheet (before it went out of business) and had a subscription to the call sheet and getting the magazine hard copy too. I used to think so highly of them. Something happened to them. First of all, there are so many glitches on the website, I click on links and it takes me in circles. Links don't work, when they do work, I could not advance to add my company listing. I'm starting a new management company, getting the breakdowns and was looking to scout new talent to submit them and/or just list my company on backstage.com website. Backstage wanted to do a background check on me after going in circles for a whole day with messages from AI. I gave them everything, my drivers license, my social security number, everything about me. Links didn't work, I was directed to other links, first by the AI then by some humans. I was told to restart using a different email, only for them to tell me that they can't accept my listing for my company (for unknown reasons, they said because I sell services) and that my account has been deleted (for unknown reasons) it felt like they were trying to say it was to "protect" the actors. I'm not selling anything to the actors, I asked them, what service do they think I'm selling? They never answered. But I had to answer all their questions and on the emails they emailed me from, they only list their first names. But they have everything about me, my social, my name, everything. I would never do anything to scam the actors by selling anything to them. Backstage got all my info, my social, address, everything about me. Tried to call them, it's impossible. Mind you, when I was an actor, the only roles I got from Backstage were very low quality, yet, I considered them now as a new manager. They made me feel like I broke some rule or law. Like I was there to hurt the actors. Like I was not good enough for them, like I was going to do something illegal. I guess times are changing. I won't be using Backstage for anything to do with the Entertainment Industry anymore. In this industry, it feels we are all working against each other, actors are forbidden to contact casting, magazines stopping agencies from getting to actors, actors have no access to any industry professionals and vice versa, as if it's forbidden somehow. What a shame, when instead, we could assist each other. Nobody is really "protecting" the actors, they are forbidding these connections, instead of working together we made up these rules forbidding a connection. I feel so sorry for the actors. They are in the middle of all this. They got my social. I can't believe I fell for this.

Scammed a broke teenager for like €60. Worst customer support too… i hope the person behind this scam gets what it deserves.

An absolute waste of time. Spent hours writing up a casting call under the label of 'Personal Project', I paid up, showed my drivers license, and nope, it wasn't good enough. The customer service is atrocious. You're never given all the details straight away as to what you need to provide them first time round to be 'verified'. Even when asked what would be sufficient to help satisfy their needs they straight up ignore you.

I'm a movie producer and Backstage makes it difficult to contact anyone. There needs to be a telephone number for customer support. Someone needs to start another website with better customer service.

Backstage has been an absolute nightmare to deal with. They asked for my passport, personal details, and more invasive information under the guise of "verification." What kind of legitimate company demands this level of personal data for something as simple as a casting notice? Even banks and financial institutions don't go this far. After jumping through all their hoops, they still rejected my listing without any proper explanation. Their dismissive attitude and vague "terms of service" excuse were nothing short of insulting. This isn't just unprofessional—it's downright shady. I will never trust this company again and will warn everyone in my network about their unethical practices. If you're thinking about using Backstage, think twice. There are plenty of other platforms that value professionalism and respect their clients' time and privacy. Save yourself the frustration and go elsewhere.