BackcountryReviews of backcounty.com

I have an online account with Backcountry that I no longer use. I requested that they delete my account and personal data, as I care about my data privacy. They refused to do this because I don't live in a state with laws that require them to comply with my request. They may have no legal obligation to delete my data, but there's nothing preventing them from doing so. Companies like this that keep customer data against the will of the customer, presumably so they can use it for marketing or other business purposes, are problematic. Hopefully one day we can all benefit from laws like the GDPR or CCPA. Until then, I recommend you do not do business with Backcountry.

expensive bike arrived damaged and no response at all , lack or customer service at all

Because of the aggressive trademark bullying backcountry,com has been conducting since 2017 on small companies and on small companies or non profits which are not remotely in competition with Backcountry,com, my buying experience is now tainted until I am convinced otherwise. I can't purchase products that have terrible business practices associated with them and can easily find same products from other sources or local stores. I've noticed that backcountry,com has multiple businesses listed on Trustpilot; one for Backcountry,com and one for Backcountry, both with same url.