Baby K'tan Reviews | Read Customer Reviews of babyktan.com

Baby K'tan Reviews | Read Customer Reviews of babyktan.com

Baby K'tan reviews

Showing 34 reviews with 3 stars · Clear filters

Stephanie
May 16, 2019
Not for me
Returned my purchase as it just wasn’t for me. Less fabric than the boba wrap but just as complicated . I don’t recommend
Report
Fernanda
Sep 16, 2018
It's only ok
It's only ok. I think my baby feels more confortable in the tradicional wrap sling...
Response from Baby K'tanSep 18, 2018
Hi Fernanda! Thank you for taking the time to review your carrier. Please feel free to contact our K'tan Care Team at [email protected] or 866-937-5826 if you would like some tips to possibly get you and baby more comfortable in your K'tan. We're here to help!
Report
Taylor V.
Sep 10, 2018
I really wanted to like this carrier…
I really wanted to like this carrier but I purchased it in three different sizes and none of them worked for me. I wear a large t shirt so I started with a large and the baby hung down nearly to my thighs, so I got a medium and she still wasn’t secure, so I tried a small and I feel like her little legs are suffocating. I watched lots of videos and tried different drying techniques and nothing worked for me, which is a bummer because I really wanted this carrier to work since it was soft and easily carried in the diaper bag
Response from Baby K'tanSep 10, 2018
Hi Taylor! Thank you for letting us know about your experience with Baby K'tan. We would love to help you get more comfortable in your carrier. It's not uncommon for customers to feel their carrier is too tight when it is, in fact, the right size. Your K'tan should feel tighter than expected initially, but it will continue to stretch with use and as baby grows and gains weight. Please contact our K'tan Care Team at [email protected] or call 866-937-5826 so that we can double-check your sizing and possibly provide a few wearing tips to help with comfort.
Report
Alejandra
Sep 8, 2018
Runs small
Customer service was amazing. No doubt. But the product I received which was a size small ran extremely small- it felt like an extra small. Mind you I am 5’0 ft 135lb size 6 clothing. That size small according to your chart was the right size for my dementions. I’m disappointed in the product sizing. Now I have this size small I need to get rid of
Response from Baby K'tanSep 10, 2018
Hi Alejandra! Thank you for your review. Our "amazing" (*wink*) customer service team would be happy to continue to assist you and help you get more comfortable with your carrier. Based on your sizing, it sounds like you just need a few stretching and positioning tips. Please feel free to email our K'tan Care team at [email protected] or call 866-937-5826 so that we can make sure you are happy with your K'tan.
Report
Monique R.
Jul 7, 2018
I purchased an original Baby Ktan in XS…
I purchased an original Baby Ktan in XS according to the sizing chart on the website. It fit me snugly but once I tried to put my baby in, it seemed far too tight for both of us. The material and quality is top notch and it was easy to put on. I do plan to exchange it for the size S as I believe that will fit better.
Response from Baby K'tanJul 9, 2018
Hi Monique, It’s not uncommon for us to hear from customers who feel their carrier is too small when it actually is the right size. Before making an exchange, please reach our to our K'tan Care Team at: [email protected]. They would be happy to assist you with some stretching tips and wearing techniques.
Report
Jam R.
May 30, 2018
i like the design but the active…
i like the design but the active material i bought ripped the first time i used it. had it fixed. bummer thougj
Response from Baby K'tanMay 30, 2018
Hi Jam Rocka, thank you for reviewing your Baby K'tan! We're sorry that you had difficulty with your carrier, and we would like to know if we can offer some assistance. Please email the K'tan Care team at [email protected] or call us at 866-937-5826.
Report
Danielle
May 29, 2018
I am somewhere between a small and…
I am somewhere between a small and medium so I sized down to a small. I'm a little disappointed because it seems a bit too snug. Still usable but probably would have done better with a medium. However, it is pretty easy to use.
Response from Baby K'tanMay 30, 2018
Hi Danielle! Thank you for the review. We want you to know that the carrier should feel tighter than expected initially, but will stretch with use and as baby grows and gains weight. Please visit https://www.babyktan.com/sizing/ and scroll down to the "FITtips" section for assistance with getting more comfortable with your carrier. You can also contact our K'tan Care Team at [email protected] or 866-937-5826 for additional tips and wearing techniques.
Report
Anon
May 23, 2018
I went by the sizing on the website and…
I went by the sizing on the website and it's too small and tight. My baby won't go into it as he's squashed in. It's very easy to put on though compared to other slings
Response from Baby K'tanMay 23, 2018
Hi Anon, thank you for your review. We'd love to get a bit more information and see how we can help. We can often provide wearing tips to help with fit and comfort, and the carrier will also stretch with use. Please feel free to email our K'tan Care team at [email protected] or call 866-937-5826.
Report