alejandra G.
Item has not been sent in over a month
it has been over a month and I have not recieved my item. I contacted customer service and they were not able to give me an answerr

We hope that more and more products will be invented by us to bring more convenience for the family has a baby and they can have more time to accompany the baby. Let your baby immerse in love.Baby EXO-Extend your love.
Baby EXO (babyexo.com) has 98 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Clothing & Underwear · Nashville, Tennessee
Excellent

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Excellent
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Clothing & Underwear · Gallatin, Tennessee
Great
Showing 34 reviews with 1 star · Clear filters
alejandra G.
it has been over a month and I have not recieved my item. I contacted customer service and they were not able to give me an answerr
Dan B.
Product support does not exist. I've tried to contact support no less than 10 times and only received one email back stating "We don't support parts".
Miki
customer service for this company is non existent tried to email about my formula mixer failing and got no response, so waited a week and tried to send another and yet again no response, ended up buying the hot water kettle that seems to be working so far.
Sara
I tried to return the dress that I got because the material is so sheer it wasn't wearable but the return system wouldn't let me through and I never was able to get a hold or anyone in Customer Service so now I am stuck with a dress that I can never wear and do not want.
Ildiko S S.
Ordered express shipping. Still have not received it. Needed it for a photo shoot that had come and gone. Contacted your company to return the dress, told it was being shipped so I have to wait until it arrives and then I have to contact you again to return it.
Response from Baby EXOJun 9, 2022
We are sorry, dear customer, for the inconvenience caused to you. The product did arrive with a long delay and it was our fault. We will definitely improve this deficiency in the future, and strive to make all users have a satisfactory shopping experience.
Pvdadla
Still awaiting package
Lindsey C.
The customer service is terrible. I cannot reach anyone not getting appropriate responses and I need to speak to a supervisor. I received a damaged item. And am not receiving the appropriate information to return it.
KOOK YUN C.
shipping was really slow