Kalmen G.
Not recieved my glasses and customer support keeps ignoring
My order was returned to sender and I got neither money nor glasses. Customer support never replied my emails or feedback forms or messages on their online chat.
Babiators is listed under Accessories.
Babiators (babiators.com) has 3 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Kalmen G.
My order was returned to sender and I got neither money nor glasses. Customer support never replied my emails or feedback forms or messages on their online chat.
Hezzah
Babiators promises a guarantee that they will replace a lost or broken pair within a year of purchase. I submitted a claim 7/11/26 and the claim was accepted 7/13/26. I was told to wait for an invoice for the shipping cost to replace. Here it is the end of August and no invoice. They don’t answer emails, so the customer service is pretty much nonexistent. Disappointing because the glasses are cute and hold up pretty well to being bent and dropped by toddlers.
evald I.
Oh, Babiators, where do I begin? Your marketing team deserves a standing ovation for convincing parents that your sunglasses are "indestructible" and come with a "lost or broken replacement guarantee." What a performance! After proudly purchasing a pair for my little daredevil, I was assured that these shades could survive anything—toddler tantrums, backyard adventures, even a direct meteor strike (probably). But alas, ours met their tragic end during a gentle game of… sitting quietly. Who knew durability had such fine print? And the legendary replacement promise? Poof—gone like my faith in bold marketing claims. Emails ignored, excuses served with a side of corporate jargon. Turns out, "guarantee" is just a fancy word for "good luck with that." So if you’re looking for sunglasses that *might* last longer than the excitement of unboxing them—and a warranty as reliable as a chocolate teapot—Babiators are *perfect*. For the rest of us? Buyer beware. **5/5 stars for creativity, 0/5 for follow-through.**