Shaki R.
Not as described
Not as described. I got the kit for animals that smells like tea tree oil while in your hand. Once you set it down and walk away, there is nothing. It did not eliminate any odor. Even when I put it in a smaller room, like a bathroom. When contacting their support team, they offered a partial refund or return the item minus $10 to ship back and I already paid $6 to get it shipped to me. Poor Customer service. No real sense of trying to resolve my issue. I emailed support within the 1st 5days of having the product.
Response from azunafresh.comSep 23, 2026
We’re sorry Azuna didn’t meet your expectations. Our goal is to eliminate odors rather than mask them with strong fragrance, but we understand it wasn’t the right fit for you and appreciate the feedback.