AvouriaReviews of avouria.com

Shipped to wrong address, in the wrong zip code. When I finally was able to track my order down most of the outside packaging was destroyed. I tried one camisole on and wore it for a day, I found it to be ill fitting, too short and very uncomfortable. I tried to arrange a return of four camisoles still in zippered pouches. I was told to video them and submit the video and I would have to pay for all shipping etc. I have decided to take the loss and throw the ill fitting and cheaply made camisoles in the trash. Save your money, don't buy! Received a reply. I was told to check my email in box and spam. No email has showed up, What an expected disappointment. NO customer service! Don't buy!

I ordered 4 items in 2 different sizes. None of them fit. I requested a return and at first they tried to talk me into an exchange. When I insisted on a refund, they asked for photos of the front and back of each item and of the package. They also wanted a video, but it is not clear of what. I sent them the photos and never heard from them. I do not believe they intend to honor their return policy. I would recommend avoiding doing business with this company.

I wish I had read the negative reviews before I ordered one of the tank tops. It's way too small and when I inquired about returning it, I found out about all the hoops you have to jump through to MAYBE get a refund, including a video of wearing it--you've got to be kidding! A video wearing underwear that doesn't fit? I don't think so! Never ordering something advertised on Instagram or Facebook again.

Terrible product! Read the reviews before purchasing- not as advertised at all. Poorly made with unfinished edges, extremely deceptive advertising. Sizing is incorrect and not possible to add prosthetic in cups as advertised…. Junk

Weeks of waiting, then contact customer service. The one they sent out came in a matter of days. Didn't fit, sizes run small they said, hmmmmmmm didn't put that on their website. Now, in order to return it I have to take a video and pictures and pay to return it. Stuff it I will toss it in the garbage before I jump through these hoops. This is a crappy company.

I ordered the size recommended on the site and they came way too small. I initiated a return and there site says they'll get back to me and they never have, weeks ago

My mom ordered a product from here to help her feel more confident in her shape and clothing after a double mastectomy. She wasn't happy with the fit, and the lengths they've made her go to to get a refund are ridiculous. She's had multiple touch points with their customer support team, including having to send photographs of the item and pay her own shipping cost to send it back because she wasn't willing to leave a fake 5-star review saying she was happy with the product. She is still waiting for her refund. Women who have battled cancer and gone through intensive treatments deserve service that makes life easier, not harder for them. This company is really disappointing and should focus on providing better support not just in their physical products but also in the way they treat their customers. I would not only not recommend them, I'd caution anyone against ordering from them.

DO NOT BUY FROM THIS COMPANY! Horrible customer service when you need to make a return. They make you take photos AND video of product and then refuse to send you return instructions even after you've jumped through all their hoops. The merchandise is very, very poor quality.