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Customer Service Is A JOKE To Them!
If I could give them zero stars I would. I had been looking for a RGB laser for my friend for a while and had settled on AVMAXX as the vendor seeing as they had what I needed, are a local shop and I like supporting local businesses. I placed an order online with them and got the confirmation email. A few days later I got an email from them saying my order is on hold and to contact them. I ended up calling their toll free number twice and each time I got a voicemail message. So I wrote a ticket inside their my account portal. I assumed this was due to an error with my credit card or the fraud alert my credit card showed for the transaction (which I approved). A short time after submitting the ticket they responded back say please call our land line and provided a phone number. Long behold when I called the phone number a lady picked up identifying herself as the assistant us district attorney. I was in shock! What horrible customer service! To do something like this and treat people like this! Especially to behave like this before the holiday season! Did they think it was funny? Regardless they lost my business.