George J.
Very little positive action if any from the Aveeno Customer Service Phone Number.
I recently purchased 4 x 500ml plastic pump action bottles of Aveeno Moisturising Cream. Only 1 out of the 4 dispensed the Aveeno Moisturising Cream. The pump action style of the bottle has changed, I never had any previous problems with the old style pump action bottles. When I phoned the Aveeno queries/complaints phone number, I hoped I would hear that some positive action about this problem would be taken. Apparently other people had had problems with the new style pump bottle, I assume not dispensing the Moisturising Cream correctly. It’s a pity that Aveeno don’t give this product in Pump Action Bottles that work. A refund is the last thing I need, I require a product that is fit for purpose. 3 out of 4 Pump Action Bottles are not fit for purpose but it seems Aveeno are prepared to do nothing but offer you a refund. That DOES NOT SOLVE MY PROBLEM caused by this new style pump bottle, it has an arrowed collar under the dispensing spout, and is not effective at all, Aveeno will lose revenue and customers because of this and they seem prepared to do that. George Watson at 10.48 on Thursday the 20/6/24.

