Ava BraceletReviews of avawomen.com

My watch quit working within a month of purchasing. There is no phone number to contact AVA and this is their email response. Terrible customer service, shocking for the price of this bracelet. Thanks for reaching out to us! I am sorry to hear that you are having some challenges with your Ava. To verify, aside from the lack of vibration, does the green bottom light still turn on when you wear your Ava? Do you happen to see a solid pink on the top while charging? If you do, kindly unpair&re-pair with the app for several times with the steps below: - Open Ava app > More > My Ava bracelet > Unpair Ava > turn on your phone's Bluetooth and WiFi > plug your Ava off the charger and then plug it back in > pair directly to the Ava app. ​ If you encounter any error message upon pairing, kindly send me a screenshot. And kindly check if you are able to unpair&re-pair with the app when it's unplugged? This allows us to verify if there is a battery issue with your Ava. May I also know how long do you usually charge your Ava and did you wear it right after unplugged?-Please make sure to charge your bracelet daily, for at least 3-4 hours prior to bedtime (leaving bracelet unplugged for more than two hours before its use may affect its battery lifespan) At times when the green light does not immediately turn on, this to be due mostly to the fact that the Ava is not yet detecting the minimum required temperature for it to start recording data. Please try the following: Plug your Ava into power then plug out. Hold the Ava pod between both palms, slightly rubbing it and shaking it up - this will make the sensors, which are very sensitive, re-adapt to your skin temperature and get ready to record data by turning the solid underneath light on. Bear in mind that this might take up to 5 minutes. If indeed you have tried and the green bottom light still won't turn on, kindly provide the following: (1) a picture of the top light of your Ava (while on the charger) (2) after the Ava is being charged for at least 4 hours above, a picture where your Ava placed on your wrist, slightly lifting the underside of the sensor where the green light is visible if the sensor is activated by skin contact. (sometimes it may take up to 5 mins) I am so sorry for this many questions and requests, but I would like both to provide you with enough information as well as to gather the most important ones, all so that I could help you in a most effective way possible.Looking forward to your reply! Kind regards, Anli Ava Customer Success

The month I stopped using Ava I conceived after trying for a whole year using it. Super disappointing. Also it isn’t water proof which should be taken into consideration for laundry accidents.

I do not recommend this product. I have been largely underwhelmed with Ava from multiple aspects. The app frequently crashes or fails to sync, despite being updated. I daily get a notice that the data failed to sync with the server, although it does, in fact, sync. The bracelet needs to be charged for two hours daily. This is the most high maintenance device I own, even more than my cell phone which I obviously use much more than this bracelet. Additionally, the keepers (both) broke within the first six months, and the strap leaves a red rash around my wrist. I have an irregular cycle and another previously undiagnosed medical condition that affects my cycle. Ava's algorithm did not adjust to my cycle which is outside of the 30 day norm; additionally, when my cycle was approaching 70 days I got no suggestion from Ava to call my doctor or take a pregnancy test. When the first day of my next cycle started, Ava went right back to the 30 day cycle prediction. I started using LH testing strips, and ava's prediction of my "fertile window" was off by over a week. When I did recently become pregnant, I switched to the pregnancy module and Ava failed to recognize my last cycle at all, and put my pregnancy over 10 weeks more than it currently is! Instead of being at 6 weeks, it suggested I was 17 weeks! Overall, this product has been highly inaccurate, poorly designed, and has poor App and Customer Service support. I do not recommend this product to anyone. For the cost of this product, and no ability to return it (outside of their mandatory compliance and a failure to become pregnant within one year), I am highly unsatisfied.

This was by far the biggest waste of money and worst purchase I’ve ever made. The bracelet malfunctioned more often than it worked and rarely gave me accurate results. After using it for 6+ months it still couldn’t accurately predict when I would ovulate or when my next cycle would start. I have regular cycles and no underlying conditions so there’s no excuse for this. The product itself is also extremely flimsy, not well made, and really uncomfortable to wear all night. Also I would be laying in bed with the bracelet properly placed and would watch it turn itself off for literally no reason. There were many nights that I had it on so tight it left a mark on my wrist and it would still not record accurate results. This bracelet made me hate the fertility process and honestly just made me resentful that I had to wear it every night. I hate that I got suckered into buying this thing. It was a complete waste of time, emotional energy and most of all money.

The Ava bracelet made me more stressed by looking at these nightly parameters. It also rarely could confirm my ovulation, which made my cycle data off by almost a week. It didn’t confirm ovulation he cycle that I actually got pregnant, and I was diligent about wearing it every night for over 4 months previous. I wish I never purchased this expensive watch.

Waste of time and money. I have been wearing it diligently for 6 months, every night, but the results. i.e. the ovulation dates and period dates consistently came out wrong, despite I have regular cycles and no PCOS. The ovulation date is off by a couple of days, never reconciled with OPK, and the period dates have never come out correct. Good marketing though..

The bracelet does not hold a charge through the night, even though I have it charging all day, so it won’t give me any data. Very frustrating and a waste of money.

If I could give negative stars I would. I purchased a used Ava,it was still expensive but since they resell high, it didn't seem bad. Wrong, it died after a few months, the sensors went bad. It was less than a year old so Ava replaced it, without explaining the 1 year policy. I was thrilled, thought they were a super stand up company. The replacement failed, the battery wouldn't hold a charge but this time it was outside the warranty period and they offered 10% off of a new bracelet. I was livid but still thought there were things I could do to better care for my bracelet. I found one that was used but extremely cheap, so i did it once more. I only put it on the charger right before bed, I kept it sealed in a bag of rice during the day to make sure it was 100% dry and not exposed to Florida humidity. It still failed, once again a different problem, it could no longer tell when it was removed from the charger so it would never record, just stay lit up as fully charged until it died. They replaced it because it's under warranty until January, they didn't want to and were quite snarky about it. And the worst thing I've heard yet, a woman in my Facebook group just got a ne bracelet 3 weeks ago, they sent her the old faulty cable instead of the new version. Her cord overheated and could have started a fire. She emailed them with photos and they simply said they'd replace. No explanation of how this happened, no apology, nothing. Her house could have burned down and they simply replaced it. What a trash ass company. Never ever will I recommend them or do business with them again.