AutumnookReviews of autumnook.com

Jeg bestilte og betalte for en taske hos Autumnook d.23.2.2024,efter to uger bliver varen afsendt. Den 7.3.2024 modtager jeg en besked om at varen er blevet afleveret på min adresse,har ikke modtaget nogen pakke,rykker flere gange for min vare,de påstår at den er afleveret til retmæssige adresse,jeg har stadig ikke fået den.

I will never order anything else… thought I ordered two men’s sweaters.. I received cheaply made garbage..

I ordered a lovely top from Autumnook. But what they delivered was something else - a very cheap, trashy looking sweater that I wouldn't wear anywhere. When I contacted them they said to keep the sweater and give it someone and that they would reimburse me $4. I told them that was not acceptable. They sent me the wrong item. Then they offered $8. No, I said. It was their mistake, not mine. Then they offered $14. I finally said yes even though that was less 1/2 what I paid, because it just wasn't going to get resolved in a fair way. I would never deal with them again and I advise anyone to go elsewhere for their products.

I ordered 2 v-neck tops which bounced around the world before they finally arrived 9 weeks later. On opening I saw that the tops were not v-neck and the finish was awful and definitely wouldn't stand up to being washed. I sent an email immediately expressing my disappointment and asked for return details. To my horror they had the cheek to offer me USD6 and said I could keep the items I obviously declined as I had spent €51.02. They replied with another offer of USD12. This I have refused and asked them again for return details and adhere to consumer laws. I still await a response. UPDATE finally got a reply that I pay for the return postage and as that amounted to €35 and no guarantee of a refund I accepted their offer of 20USD. A total loss of €32 but lesson learnt. It's a shame as I have never experienced such bad service before. I see some people are very happy and can only think it's hit n miss.

I really give this company 0 stars. I actually can't believe they have the nerve to even send such garbage. The sweater looks NOTHING like the picture and is a cheap poorly made piece of garbage. The phone number for customer service they give is someone's cell phone which is never answered. Sent an email and they offered $3.00 refund for a $30.00 sweater. After I file a complaint with the Better Business Bureau, I will try to email again for a FULL refund. This is probably a sweat shop in China making this crap. This should be criminal.

Je ne peux pas donner mon avis car je n'ai pas encore reçu mon colis que j'ai passé commande le 27 février

I ordered a sweatshirt color black by autumnook. I payed the amount USD 46,97 by paypal. I received it on the wrong color khaki. So I send it back to the supplier YUN in Otto-Hahn-Str. in Dreieich. Now I receive the package with the notice "reception refused". This is illegal. Autumnook is criminal. I transfer that to my attorney.

ordinati due prodotti di abbigliamento e pagato con carta di credito ricaricabile da oltre 1 mese , non è arrivato nulla , dal tracking risulta solo una prenotazione di spedizione in Cina null'altro , nessuna risposta da parte di questa pseudo ditta nonostante le numerose mails , spariti . La solita banda di truffatori Cinesi che fanno pubblicità in facebook