AutumnookReviews of autumnook.com

Was deliberately sent the wrong 3 (much cheaper) tops and was told to 'keep them and pass them onto someone else they might fit" and was offered a US$6 refund. Seriously? After much of my time wasted, I was eventually offered $35 - minus, minus! This can only be classed as a SCAM. I have reported this company to Australian Scam Watch. I checked other blogs and I am not the only one this has happened to. I will be warning ALL my friends to NEVER order anything from this company. I would give them ZERO stars if that was an option.

Never do business with them. They are cheats. I paid $25 for a very nice looking scarf with a red cherry blossom pattern. They sent me a scarf with a different color and pattern that is so ugly I couldn’t possibly wear it. I have sent multiple emails asking them to either send me the scarf I ordered or refund my money. Their response has been to say that, if I don’t like the item I ordered, I can give it to a friend. They also offered a $3 refund, which they subsequently increased to $7, and then $12. I paid by PayPal, but I suspect they are trying to get my bank account information. I’ll be filing a complaint with Facebook, which sent me their advertisement.

STAY AWAY STAY AWAY. THIS IS UTTER S*^T

These people are criminals. My package was never delivered, and they won’t make good on a refund. They also charge for insurance without asking and then they don’t honor it. Stay away from these swindlers! They actually promised to credit my account with a partial refund as a "customer service" move. It's been over a month and no credit, and they do not respond to emails.

Bad quality clothing, has nothing to do with what is offered on their Instagram account. Stay away, it's a scam!

Los bolsos se venden como "todo cuero", pero nada más lejos de la realidad. El bolso que he recibido es totalmente de plástico. Así que una mala compra y fue engañado por el vendedor.

I’d give 0 stars if I could! The product I received was nothing like what I ordered. They offered $6, then &12, then $24. I accepted the $24 and denied my credit card charge for the rest! DO NOT ORDER FROM THEM! In order to get a full refund, I would have had to return the ugly sweaters to China which would have cost more than I paid for the inferior merchandise. Big Scam!

do not buy from them!!! in february i bought a dress from them, the delivery was over a month late - the website said delivery would be around 10-15 days and i paid $6.99usd for it. i only got it last week. based on the measurement on the website i bought the largest size they had, but the dress wouldn't pass my thighs. i requested a refund (minus delivery fee) and they replied 2x with a ridiculous offer of $ 5usd and today $10usd! i paid $39.99usd (+ delivery fee), and im just asking for the cost of the dress! the cust serv is abysmal! they don't read your emails and just try to gaslight you with ridiculous offers! im not even sure the 'reviews' on the website r real as i look where to leave one and couldnt find it! do not be fooled. save ur money for somewhere else!