AutoHunter Reviews | Read Customer Reviews of autohunter.com

AutoHunter Reviews | Read Customer Reviews of autohunter.com

AutoHunter reviews

Showing 11 reviews with 1 star · Clear filters

Roger S.
Apr 16, 2021
I did not get the car because it had an…
I did not get the car because it had an electrical fire when they were ready to load it up for shipping
Response from AutoHunterApr 17, 2021
Dear Roger, thank you for posting your review. We're sorry the 1984 TMR Spartan transaction didn't come together for you before the ECU issue was identified by the seller. We recognize problems happen with used vehicles and we addressed this issue by staying in touch with you and the seller and ultimately refunding your buyer's premium. We strive to deliver the best AutoHunter customer experience possible and would like the opportunity to talk to you directly about the situation, as this will help us continue to grow and improve our service for our customers. Please call or email us directly at 480-845-6600 or [email protected].
Report
Arthur S.
Apr 16, 2021
the information on the website was not…
the information on the website was not truthfull, The car looked good was a bucket of bolts, steering was all over the road, the shifter was a battle, the clutch was cooked, the radio didnt work, the fuel gauge didnt work, it stunk from gasoline, oil leaks. car was advertised as a restored vehicle. the paint was good although the front bumper was bent. i had to dump it the day after it arrived, i learned a good lesson, my last trip to auto hunters
Response from AutoHunterApr 16, 2021
Dear Arthur, thank you for posting your review. We’re sorry to hear the vehicle you purchased was not up to your standards. We present listed vehicles directly from seller provided information. We recommend all buyers perform their own due diligence prior to bidding, as a vehicle's condition is subjective in the eyes of each buyer and seller, and expectations can differ. We strive to deliver the best AutoHunter customer experience possible and would like the opportunity to talk to you directly about this vehicle, as this will help us continue to grow and improve our service for our customers. Please call or email us directly at 480-845-6600 or [email protected].
Report
Michael R.
Apr 16, 2021
The auction part was fine, but follow up customer service sucks!
The auction part was fine. I have two issues with your follow up customer care. First, Your suggestions for transportation companies needs much better vetting. American needs to be dropped for extremely poor customer service, and the others aren’t much better. Second, when a paying customer, me, emails your staff, as in Mark G, a response of some kind might be considered good professional policy. I was considering listing a car for auction with your company but my experience with your poor customer service and choice of transportation vendors tells me to look elsewhere.
Response from AutoHunterApr 16, 2021
Dear Michael, thank you for posting your review. Your comments are related to an external service provider that is one of several references, and we are sorry to hear that the provider did not meet your expectations. We strive to deliver the best AutoHunter customer experience possible and would like the opportunity to talk to you directly, as this will help us continue to grow and improve our service for our customers. Please call or email us directly at 480-845-6600 or [email protected].
Report