Haynes Repair ManualsReviews of autofix.haynes.com

Absolute waste of £28. Useless.

Just purchased a manual and it’s a waste of time. In comparison to a standard manual it lacks a lot of information. In short don’t purchase

Having used the excellent printed books for over 40 years, I was happy when they finally released a manual for my car (r172 slk). What an absolute load of crap, all very generic with little relation to the car in question. Having spent an hour going through it, lots of it is just totally wrong e.g. parking brake is shown as a traditional cable operated, when in fact it is electric. It looks like something knocked up by a new trainee in half an hour! I don't mind it being electronic only, I understand the economics of that. If your car has an old school printed manual go ahead and buy. But avoid the new type, I feel like I've been scammed. I did complain and ask for a refund, eventually got a generic sounding email in defence. Sounded more like a politician's answer!

I agree with most other 1 star reviews. I feel let down by Haynes as I have been using their printed manuals for fifty years and found them very helpful. I have just purchased a new (for me) used car. Wishing to carry out maintenance and repairs myself have found the online version too generic and vague. A complete waste of money and definitely not a positive progression to digital only. I would say that it is not far off fraud to sell something for a specific use but does not give the specific details that you would expect and would previously have got from Haynes. There is probably more accurate information on free online Channels with videos.

Having been a Haynes manual user since 1981, I purchased a Haynes manual to help with my son's first car, specifically clutch cable adjustment. Thing is Haynes think the Hyundai i10 has a hydraulic clutch! The guide was generic, of little use, so I immediately requested a refund. Haynes customer service is appalling. No response to emails until 10 days confirming a refund which was received after 15 days. Cynical if you ask me considering their terms are full refund within 14 days. Could they ignore your cancellation request to maximise the period they have your money?

Massive disappointment. I have bought and used Haynes manuals all my life and found them excellent. I’ve been working on cars and bikes for 50+ years. When I wanted to change my battery on my Volvo, I ran into disassembly problems and bought the online manual (printed manual not available) to find out how to dismantle the airbox. The only comments on the battery are advice on how to safely connect and disconnect, the kind of thing you’d learn in the first session of an evening class. I’ve searched the whole thing and there is nothing about removing the battery. And yet ‘battery removal’ is one of the pages they use to illustrate it on their own website. So disappointed in a brand I have used and supported for decades. Contacting them in the morning for a refund.

I urgently needed a detailed electrical wiring diagram for the headlights on a VS Commodore and what I got was something so ‘general’ that it might as well been about building windmills! How brain dead do you have to be to sell such rubbish as an online Repair Manual! I used to think Haynes sold quality products. Sadly it’s the new world of paying good money for no service or products not worth a cent! NEVER BUY ONLINE PRODUCTS FROM THIS MOB! In recent times I have encountered similar problems and they all happened after the company was bought out, and then services went downhill until what was once a good service/business was run into the ground until it disappeared. I suspected this was the case here and yes it is! How sad.

Only give 1 star as that's the only way to get to the review box. As everyone else says wish i had read the reviews. Not a patch on the old book type. Very basic information. Unable to log in and have now given up on it as Haynes seem to think it a problem at my end rather than their's. Waste of money