Auto Claim SpecialistsReviews of autoclaimspecialists.com

After having our Lexus IS 250 totaled by a negligent, unlicensed driver we were referred to Auto Claim Specialists by our attorney. The insurance company offered us an amount over $2000 less than we owed on the loan. James got involved and after negotiating with them we settled for over $500 more than the loan. We will recommend them to anyone in our situation. Great job!!

After having my 2008 Lexus LS 460 L totaled by an uninsured, unlicensed driver, I was VERY THANKFULLY referred to Auto Claims Specialists by the shop I had my car taken to that morning. Robert, the owner of the company, takes care of references from that specific shop, and he moved the "value" the insurance company claimed the car was worth from $13K, approximately, to almost $18K. The net increase in value helped markedly in my purchase of a 2012 LS 460 L, but with a significant upgrade in equipment and 50K fewer miles. I hope you never need to use Robert's services, but if you do, he's assembled a great team! Communication was very, very good, and he will fight tooth-and-nail for you.

Auto Claim Specialists made the process very straightforward and easy to understand. They were very efficient and make my work in this process minimal. Communication was top notch via text and/or email. I would highly recommend you give them try!!

Excellent people to work with and have on your team. I really appreciate all they did to help me with my claim. Very professional and easy to work with all around. Thanks so much James and the team for your help in getting my claim resolved.

Our diminished value claim was received by Lawrence. He quickly responded to our call, thoroughly explained the process, was truly compassionate and understanding of our accident. There was an immediate response to any calls or emails. As for all staff that handled our loss, THUMBS UP!! Everyone did a great job and treated us with dignity and respect. Truly a company with integrity!

Robert is positively amazing. He responded to our appeal immediately. All his communications were thorough, honest and unfailingly polite. He got back to us so quickly with the information we were able to present to our insurance company to increase our payout from our total loss, and while he could not help us professionally, he gave us great pointers in helping resolve our claim. I would recommend him to anyone and would use him again without a second thought.

Robert McDorman was a great help in my time of need. He was very timely in his response from emails to texts and calls. If ever in Need again he will be the one I call.

We were _very_ fortunate to be referred to Robert McDorman at Auto Claims Specialists after our car was deemed a total loss by the at fault driver's ins company MetLife. They offered a remarkably low, very bad faith, value as the pay out. Robert walked us thru -and educated us- on how to refile the claim w/ my ins company Allstate and then we could use the "appraisal clause" if they also came back low. The claim was still "at fault accept liability" w/ MetLife so not a hit on my insurance and my insurance would settle up w/ MetLife. We filed, they came back low (they use same horrible appraisal company "CCC One" as Met Life did). Robert quickly worked the appraisal clause and net result was nearly $7000 more. I would have never known any of this and even if I did the knowledge and credentials required, as well as time/effort involved (we were assigned a rookie total loss guy and Robert had to help him understand things). Bottom line well worth the fee, these folks know what they are doing! 5 thousand stars!